AI-Driven Cloud Cost Engineer (Remote)

ServiceNow

Santa Clara (CA)

Hybrid

USD 126,000 - 195,000

Full time

13 days ago

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Job summary

ServiceNow’s Cloud Cost Management (CCM) engineering team is hiring a software engineer to build AI-native apps on the ServiceNow AI platform. You will help customers understand and optimize public cloud infrastructure, turn product workflows into LL M-driven experiences, and ship scalable, high-quality code.

You will collaborate with product owners, implement tests, and contribute to new features while enhancing the existing product suite.

Qualifications

Bachelors or Masters in CS or related field.
2+ years of experience with Java or similar OO language.
Experience integrating AI into work processes or decision-making.
Hands-on experience with LLMs (Anthropic, OpenAI).
Strong data structures, algorithms, OO design, and design patterns.
Hands-on SQL/RDBMS knowledge.
Cloud exposure (AWS, Azure).
Interest in AI/Agentic AI with evals, observability, and cost/latency tuning.
Familiarity with large data tech like Flink.

Responsibilities

Build high-quality, scalable, reusable code following best practices in software engineering.
Collaborate with product owners to understand requirements and deliver end-to-end.
Design user-friendly software that customers can extend and customize.
Develop agentic and GenAI features with LLm-driven experiences, guardrails, and monitoring from day one.
Contribute to new product ideas and enhance existing services.