AI-Driven Certification Exam Program Manager

Oracle Corporation; Austin, Nashville (TX, TN); On-site; USD 110,000 - 140,000; Full time

Job summary

Oracle Corporation is seeking a highly organized NetSuite Certification Program Manager to lead the development, maintenance, and continuous improvement of certification exams and credentials. You will partner with SMEs, product teams, and education groups to ensure exams are valid, reliable, and defensible.

The ideal candidate has experience in certification program management, exam development, and credential governance, with strong documentation discipline and the ability to manage multiple

Qualifications

• 3 to 5 years of experience in certification exam development and certification programs.
• Proven success leading job task analyses, training item writers, facilitating technical reviews with subject matter experts, and participating in standard-setting exercises
• Strong Experience in project management, certification or assessment operations, exam development, learning and development, or education services
• Ability to manage multiple concurrent projects with interdependent timelines, varied stakeholders, and competing priorities
• Experience working with structured review and approval processes, including documentation, version control, and quality assurance
• Ability to translate business, product, or subject matter expert input into actionable project requirements and deliverables
• Experience developing and maintaining project plans, status reports, risk logs, meeting decisions, and stakeholder communications
• Familiarity with psychometrics
• Bachelor's degree in education, learning and development, or a related field, or equivalent relevant experience

Responsibilities

• Own the end-to-end development and maintenance lifecycle for NetSuite certification exams, from intake and requirements through release and post-launch maintenance
• Build and manage project plans, schedules, milestones, dependencies, risk registers, and delivery status across multiple concurrent exam initiatives
• Coordinate exam blueprints, item-development plans, review cycles, release-readiness activities, and approval workflows
• Maintain auditable records for exam content, credential requirements, version history, approvals, and supporting documentation
• Monitor product releases, program changes, candidate feedback, and exam-performance insights to identify and prioritize required exam updates
• Ensure certification exams and related materials accurately reflect current product functionality, role-based competencies, leading practices, and program policies
• Drive resolution of risks, issues, and dependencies; facilitate working sessions and stakeholder reviews to maintain progress, clear ownership, and documented decisions
• Provide portfolio-level reporting on delivery status, risks, milestones, and maintenance priorities, and support continuous improvement of credential governance and exam-development operations
• Leverage AI technologies throughout workflows to promote innovation and enhance efficiency, quality, and decision-making
• Ability to travel up to 10%

Skills

Certification program experience

Job task analysis

Project management

Stakeholder management

Documentation and version control

Psychometrics

Education

Bachelor's degree in education or related field

Equivalent relevant experience

Tools

Webassessor

Item Workshop

Jira

SharePoint

Wrike

Job description

Oracle Corporation is seeking a highly organized NetSuite Certification Program Manager to lead the development, maintenance, and continuous improvement of certification exams and credentials. You will partner with SMEs, product teams, and education groups to ensure exams are valid, reliable, and defensible.

The ideal candidate has experience in certification program management, exam development, and credential governance, with strong documentation discipline and the ability to manage multiple