AI-Driven Business Systems Analyst | RPA & Data Insights

carrierenterprise; Knightdale (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and 


Employee Assistance Program (EAP)

Tuition Reimbursement & Professional D

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Company Paid Volunteer Time Off

Invitation to Apply

Job summary

Carrier Enterprise seeks an AI Business Systems Analyst to drive AI initiatives across enterprise platforms. You will connect AI capabilities with core systems, manage lifecycle from design to deployment, and deliver measurable business value.

Responsibilities include cross-functional collaboration, RPA opportunities, and KPI reporting using Power BI, Tableau, and SQL. The role requires strong communication and SDLC experience in a fast-paced environment.

Qualifications

• 2+ years as AI-focused Business Analyst with AI initiatives, RPA, and digital transformation.
• Hands-on with RPA platforms (UiPath, Automation Anywhere) and Salesforce integration.
• Proficient in Power BI, Tableau, Excel, and SQL for KPI dashboards.
• Strong collaboration across IT and business with SDLC deliverables in Jira/Confluence/Azure DevOps.
• Bachelor's degree in AI-related fields or equivalent business/AI experience.

Responsibilities

• Lead AI initiative lifecycle from intake through deployment and optimization.
• Coordinate cross-functional teams during UAT, defect tracking, and readiness.
• Identify and coordinate RPA opportunities when AI is not the best fit.
• Translate business input into AI workflow documentation and Salesforce specs.
• Develop KPI dashboards using Power BI/Tableau/Excel and AI analytics.
• Perform pre/post deployment testing for data integrity and readiness.
• Maintain scalable AI workflow documentation and integration standards.
• Translate complex concepts into clear business language for stakeholders.

Skills

AI-focused Business Analyst

RPA platforms

Salesforce CRM integration

Power BI

Tableau

SQL

Excel

Jira

Confluence

Azure DevOps

Education

Bachelor's degree in AI-related field

Tools

UiPath

Automation Anywhere

Salesforce

Job description

Carrier Enterprise seeks an AI Business Systems Analyst to drive AI initiatives across enterprise platforms. You will connect AI capabilities with core systems, manage lifecycle from design to deployment, and deliver measurable business value.

Responsibilities include cross-functional collaboration, RPA opportunities, and KPI reporting using Power BI, Tableau, and SQL. The role requires strong communication and SDLC experience in a fast-paced environment.