AI-Driven Business Analyst & Delivery Liaison

Kyndryl; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Kyndryl is seeking a Business Analyst to bridge business stakeholders and technical delivery teams in Phoenix. You will translate complex needs into actionable requirements, write user stories and acceptance criteria, and guide delivery through the full SDLC with an emphasis on process improvement and traceability.

You will collaborate with product teams, architects, and engineers, using AI-assisted tools to improve speed, quality, and clarity of requirements and solution delivery in a

Qualifications

• Bachelor’s degree in business, Information Systems, Computer Science, or related field, or equivalent practical experience.
• Ability to develop clear requirements, user stories, acceptance criteria, process flows, and supporting documentation.
• Comfortable working with both business and technical stakeholders.

Responsibilities

• Analyze business processes and define requirements.
• Develop user stories and acceptance criteria for delivery teams.
• Maintain alignment between business objectives and delivered functionality.
• Participate across full delivery lifecycle from discovery to validation.

Skills

Analytical skills

Communication skills

Requirements gathering

Agile delivery

SDLC understanding

Education

Bachelor's degree

Tools

Azure DevOps

Jira

SQL

Job description

Kyndryl is seeking a Business Analyst to bridge business stakeholders and technical delivery teams in Phoenix. You will translate complex needs into actionable requirements, write user stories and acceptance criteria, and guide delivery through the full SDLC with an emphasis on process improvement and traceability.

You will collaborate with product teams, architects, and engineers, using AI-assisted tools to improve speed, quality, and clarity of requirements and solution delivery in a