AI-Driven Automation Specialist

Victaulic

Easton (Northampton County)

On-site

USD 110,000 - 160,000

Full time

3 days ago
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Benefits offered by this job

Competitive compensation with bonuses
Tuition reimbursement
Comprehensive health, dental, vision

Job summary

Victaulic, a global leader in mechanical pipe joining solutions, seeks an AI & Automation Solutions Specialist to identify, build, deploy, and improve AI-enabled tools for Customer Care. You will partner with IT, Security, and process owners to deliver secure, reliable automations, document solutions, and train users.

The role emphasizes governance, cross-functional collaboration, and measurable business impact, with opportunities to lead tool rollouts and mentoring across teams in a dynamic

Qualifications

  • Demonstrated success improving or automating business processes across functions.
  • Hands-on experience with generative AI tools and prompt design; capable of rapid iteration.
  • Strong documentation skills and ability to explain technical concepts to non-technical audiences.

Responsibilities

  • Identify and deliver AI and automation opportunities to improve efficiency and customer experience.
  • Design, build, test, and deploy AI-enabled tools and workflows using approved platforms.
  • Document tool design, prompts, configurations, and governance details; provide training and demonstrations.
  • Collaborate with IT, Security, and process owners to ensure data privacy and policy compliance.
  • Track adoption and impact, and manage tool requests through Jira.

Skills

AI design
Automation
Prompt design
Generative AI
Scripting (Python/JavaScript)
Office 365
ERP integration
Data governance
IT security awareness

Education

Bachelor's in Business or Information Technology
AI/Automation certifications

Tools

Power Automate
Copilot Studio
Anthropic
SharePoint
APIs

Job description

Victaulic, a global leader in mechanical pipe joining solutions, seeks an AI & Automation Solutions Specialist to identify, build, deploy, and improve AI-enabled tools for Customer Care. You will partner with IT, Security, and process owners to deliver secure, reliable automations, document solutions, and train users.

The role emphasizes governance, cross-functional collaboration, and measurable business impact, with opportunities to lead tool rollouts and mentoring across teams in a dynamic

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