AI-Driven Agentic Commerce Delivery Manager

Accenture; Atlanta (GA); On-site; USD 95,000 - 266,000; Full time

Job summary

Accenture Song – Customer Technology, Commerce helps brands design, build, and scale modern digital commerce ecosystems with AI-powered personalization. This Manager role leads Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and well integrated with enterprise commerce ecosystems for global clients.

You will mentor multidisciplinary teams across AI, backend, cloud, and commerce platforms while driving delivery across Salesforce, Adobe, SAP, and MACH stacks, and

Qualifications

• 7+ years delivering enterprise-scale commerce and digital platforms.
• Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or MACH stacks).
• Hands-on experience building agentic AI capabilities integrated into production systems.
• Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems.
• Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms.
• Industry expertise in CMT Industry.

Responsibilities

• Lead design, delivery, and scaling of Agentic Commerce workstreams.
• Ensure AI-driven capabilities are production-ready, secure, and integrated with enterprise commerce ecosystems.
• Apply and extend Agentic Commerce architecture patterns across composable and platform-led implementations.
• Translate AI-driven commerce designs into executable build plans across Salesforce, Adobe, SAP, and MACH ecosystems.
• Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments.
• Design modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services.
• Apply enterprise-grade standards for scalability, security, observability, and reliability.
• Contribute to build vs. buy evaluations across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure.
• Manage engineering and delivery pods across AI, backend, data, cloud, and DevOps.
• Implement CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP.
• Deliver integration with CRM, CDP, payments, order management, pricing, and fulfillment systems.
• Track KPIs for agent performance, conversion uplift, operational efficiency, and ROI.
• Engage senior client stakeholders, translating architectures into delivery outcomes.

Skills

Agentic Commerce experience

Enterprise-scale delivery

API-led microservices

LLMs integration

Cross-functional leadership

Tools

Salesforce Commerce

Adobe Commerce

SAP Commerce

MACH stacks

Job description

Accenture Song – Customer Technology, Commerce helps brands design, build, and scale modern digital commerce ecosystems with AI-powered personalization. This Manager role leads Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and well integrated with enterprise commerce ecosystems for global clients.

You will mentor multidisciplinary teams across AI, backend, cloud, and commerce platforms while driving delivery across Salesforce, Adobe, SAP, and MACH stacks, and