AI-Driven Account Manager for Hospitality Revenue

Lighthouse Group; Northern (KY); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Performance Bonus

Job summary

Lighthouse is seeking an Account Manager to own a portfolio of ~80 mid-market accounts, driving renewals, retention, and expansion with AI-driven insights. You will engage day-to-day stakeholders, craft adoption roadmaps, and collaborate with product, support, and sales teams to maximize revenue across a dynamic hospitality tech stack.

Ideal candidates have 5+ years in SaaS account management, deep experience with CRM and customer-success tools, and a proven track record in revenue growth.

Qualifications

• 5+ years of account management, SaaS, and customer-success experience.
• Ability to own commercial outcomes across a multi-account portfolio.
• Comfort using AI-driven tools and data to drive renewals and expansion.

Responsibilities

• Own a portfolio of ~80 mid-market accounts with renewals, retention and expansion.
• Build account plans and adoption roadmaps focused on revenue growth.
• Communicate value, manage executive relationships, and drive product adoption with data-driven insights.

Skills

Account management

SaaS

AI-first

Sales

Tools

Salesforce

Gainsight

Intercom

Jira

Looker

Job description

Lighthouse is seeking an Account Manager to own a portfolio of ~80 mid-market accounts, driving renewals, retention, and expansion with AI-driven insights. You will engage day-to-day stakeholders, craft adoption roadmaps, and collaborate with product, support, and sales teams to maximize revenue across a dynamic hospitality tech stack.

Ideal candidates have 5+ years in SaaS account management, deep experience with CRM and customer-success tools, and a proven track record in revenue growth.