AI Documentation Architect & Content Systems Lead

Anthropic; San Francisco (CA); On-site; USD 270,000 - 320,000; Full time

Benefits offered by this job

Equity donation matching

Generous vacation

Parental leave

Flexible working hours

Job summary

Anthropic in San Francisco seeks a senior Documentation Lead to own Claude Docs, from architecture to editorial standards. You will design and run automated documentation systems, and set conventions for product teams to keep docs accurate and consistent.

You’ll curate contributions, improve content quality with analytics, and collaborate with engineers building tooling that keeps documentation healthy at scale.

Qualifications

• 5+ years at the intersection of documentation, user education, and software engineering.
• Knowledge of evaluation frameworks or observability for AI-powered systems.
• Experience guiding a documentation platform migration or redesign.
• Content analytics and experimentation experience.
• Modern software development practices: version control, CI/CD, testing.

Responsibilities

• Own the information architecture, style, and editorial standards of the Claude Docs site as a single unified surface
• Design, build, and run automated documentation systems: self-healing pipelines, AI-assisted review and maintenance, and quality guardrails that catch problems before readers do
• Establish the conventions and tooling product teams adopt to keep their own documentation accurate and consistent
• Establish and maintain the style guide, a standard set of content types, and clear workflows for creating, reviewing, and publishing documentation
• Curate contributions from across the company: edit for clarity and consistency, prune what's stale, and shape how new content fits the whole
• Define and track measures of content quality and discoverability, and use reader feedback and analytics to drive improvements

Skills

Documentation management

User education

Technical writing

Editorial standards

Cross-functional collaboration

Education

Bachelor's degree

Tools

Python

TypeScript/JavaScript

Job description

Anthropic in San Francisco seeks a senior Documentation Lead to own Claude Docs, from architecture to editorial standards. You will design and run automated documentation systems, and set conventions for product teams to keep docs accurate and consistent.

You’ll curate contributions, improve content quality with analytics, and collaborate with engineers building tooling that keeps documentation healthy at scale.