AI & Digital Transformation - NC
Apex Systems
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Job summary
Apex Systems in Charlotte, NC is seeking a Senior System Implementation Consultant to drive enterprise AI and digital transformation initiatives on a 6-month contract. You will lead deployment, adoption, governance, and value realization for AI and automation projects with cross-functional teams.
The role demands product or program management leadership, experience with Agentic AI, Generative AI, and strong stakeholder governance, with a focus on planning, UAT, and post-launch stabilization.
Qualifications
- Leading enterprise implementations experience.
- Experience deploying Agentic AI and Generative AI.
- Strong KPI, adoption metrics and business value realization.
- Enterprise stakeholder management and executive communication.
- Experience with planning onboarding, readiness, UAT, and stabilization.
Responsibilities
- Lead end-to-end enterprise AI implementations from planning through production stabilization.
- Develop and manage project plans, roadmaps, schedules, governance, risks, and executive reporting.
- Coordinate enterprise rollout, onboarding, issue resolution, and post-launch stabilization.
- Deliver Agentic AI, Generative AI, workflow automation, and digital adoption platforms.
- Define HITL governance, readiness, training, and adoption activities.
- Monitor adoption metrics and report business value to leadership.
Skills
Tools
Job description
Job Description
Client: Financial Services
Team: TBA
Job Title: Business Execution Consultant 5 – Contingent (Senior System Implementation Consultant – AI & Digital Transformation)
Location: Charlotte, NC
Work Arrangement: Hybrid
Contract Length: 6mo
Pay Rate: $80 - $87
- Product or Program Management experience leading enterprise implementations
- Experience deploying Agentic AI, Generative AI, automation, or digital transformation solutions
- Strong KPI, adoption metric, and business value realization experience
- Enterprise stakeholder management, governance, and executive communication skills
- Experience with implementation planning, onboarding, readiness, UAT, and post-production stabilization
- Large Language Models and prompt engineering
- RAG and enterprise search solutions
- Vector embeddings and semantic search
- Process discovery, task mining, or workflow intelligence
- Epiplex, Zenerate, or digital adoption platforms
- Banking operations and operational excellence experience
- PMP, Scrum, Agile, or Lean Six Sigma certification
In this contingent resource assignment, you will serve as a senior Business Execution leader who guides complex, enterprise-wide AI and digital transformation implementations. This role will lead deployment, adoption, governance, and value realization activities for AI, Agentic AI, automation, and intelligent operations solutions. The Senior System Implementation Consultant will partner with Product, Engineering, Data Science, Risk, Compliance, and Operations teams to translate strategic opportunities into sustainable business outcomes. The successful candidate will manage implementation roadmaps, establish governance, coordinate readiness activities, support Human-in-the-Loop controls, and drive measurable adoption of AI-enabled capabilities.
- Lead end-to-end implementation from planning through production stabilization
- Develop and manage:
- Project plans
- Deployment roadmaps
- Implementation schedules
- Governance forums
- Risk and dependency logs
- Executive reporting
- Coordinate enterprise rollout and onboarding activities
- Drive issue resolution and operational stabilization after launch
- Support delivery of:
- Agentic AI solutions
- Generative AI products
- Workflow automation
- Digital adoption platforms
- Intelligent operations capabilities
- Coordinate deployment of solutions including Epiplex and Zenerate
- Partner with technical teams to align implementation activities with platform capabilities and business objectives
- Facilitate workshops to examine current-state processes and workflows
- Identify opportunities for:
- Automation
- Workforce optimization
- AI adoption
- Process simplification
- Translate operational observations into implementation plans and transformation opportunities
- Support workflow mining, task analysis, and business process intelligence activities
- Establish and manage HITL review workflows
- Define:
- Exception-handling processes
- Quality controls
- Review responsibilities
- Escalation paths
- Governance routines
- Support responsible AI adoption through operational controls and human validation
- Lead training, onboarding, and adoption activities
- Create readiness plans and stakeholder communications
- Support business transition and operating model changes
- Develop training materials and adoption guidance
- Monitor user adoption and address implementation barriers
- Coordinate UAT activities
- Support release-readiness reviews and deployment validation'
- Monitor defects, issues, and acceptance criteria
- Lead hypercare and post-production stabilization
- Ensure delivered solutions meet business and operational requirements
- Define and monitor:
- Adoption Metrics
- Productivity Improvements
- Process Efficiency Gains
- Operational Performance Indicators
- Business Value Measures
- Develop executive dashboards and scorecards
- Communicate implementation status, risks, outcomes, and recommendations to senior leaders
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
- Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
- We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
- Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan).
- SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
- Corporate discount savings program and other discounts.
- Professional development: on-demand training program, certification prep, access to a library of technical and leadership courses/books/seminars after 6+ months of tenure, certification discounts and other perks to associations that include CompTIA and IIBA.
- Dedicated customer service team for our Consultants addressing benefits and resources, and a certified Career Coach.
- Full list of benefit programs, support teams and resources within our ‘Welcome Packet’ is also provided by an Everforth Apex team member.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address).
Everforth Apex is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
© 2026 Everforth, Inc. All rights reserved.
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