AI Developer & Forward-Deployed Integration Engineer

Flight Centre Careers Job Listings; Town of Texas (WI); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Travel perks/discounts

Health benefits

DEI initiatives

Global career opportunities

Job summary

Flight Centre Travel Group seeks an AI Developer - Forward Deployed Engineer to build headless AI capabilities for Sam and Mel and enable seamless integration with external agents and platforms. You will work on enterprise deployments, customer engagements, and cross-functional collaboration.

You will design APIs, wrappers, and secure integration frameworks, traveling to customer sites as needed and shaping AI interoperability in travel technology.

Qualifications

• 3-6 years of software engineering or AI engineering experience with strong integration expertise.
• Deep hands-on experience with MCP and A2A frameworks.
• Familiarity with ACP and broader agent-to-agent protocol ecosystems preferred.
• Experience designing APIs and building protocol wrappers and adapters.
• CLI development experience is advantageous.
• Knowledge of LLM application patterns including RAG, tool calling, and agent orchestration.
• Strong customer-facing and client-embedded implementation experience.
• Excellent presentation and stakeholder communication skills.
• Analytical mindset and ability to thrive in fast-moving, ambiguous environments.
• Ability and willingness to travel to customer sites.
• Located within a North American time zone.
• Bonus experience within corporate travel or travel technology.
• Experience with Claude Code, Langfuse, LangChain, Datadog, Python, JavaScript, AWS, Google Cloud, GitHub Actions, and/or Argo CD is beneficial.

Responsibilities

• Build headless versions of Sam and Mel that expose booking, servicing, proactive, and profile capabilities to external agents and platforms.
• Design APIs and services that can be driven through MCP, A2A, ACP, and CLI interfaces.
• Develop wrappers and adapters that enable seamless protocol-based integrations.
• Implement and maintain integrations across MCP, A2A, and ACP ecosystems.
• Assess and design optimal interactions between agents, tools, and underlying systems.
• Establish secure integration frameworks with robust access controls and governance.
• Embed with enterprise customers to implement and optimize AI integrations in production environments.
• Translate complex customer requirements into scalable technical solutions.
• Serve as a trusted technical advisor to customer engineering and travel-management teams.
• Partner with internal stakeholders to improve product capabilities based on customer feedback and deployment learnings.
• Share technical best practices and lead solution discussions with customers and internal teams.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Skills

MCP

A2A frameworks

ACP

APIs design

CLI development

LangChain

Langfuse

Claude Code

Python

JavaScript

AWS

Google Cloud

GitHub Actions

Argo CD

Tools

MCP

A2A

ACP

Job description

Flight Centre Travel Group seeks an AI Developer - Forward Deployed Engineer to build headless AI capabilities for Sam and Mel and enable seamless integration with external agents and platforms. You will work on enterprise deployments, customer engagements, and cross-functional collaboration.

You will design APIs, wrappers, and secure integration frameworks, traveling to customer sites as needed and shaping AI interoperability in travel technology.