AI Deployment Strategist

Salesforce; Chicago (IL); On-site; USD 148,000 - 317,000; Full time

Job summary

Salesforce is seeking a Deployment Strategist — Strategic Builder to guide AI-enabled deployments for enterprise customers in Chicago. You’ll shape AI strategy, design agentic solutions, and drive measurable adoption with a delivery team, including Forward Deployed Engineers.

The role emphasizes end-to-end engagement, governance, and business-value storytelling, with travel up to 25%. You will work to turn complex challenges into scalable Salesforce solutions and customer outcomes.

Qualifications

• Requires 4+ years in strategic solutioning, delivery leadership, or enterprise SaaS
• Degree in Computer Science or related field
• Prior customer-facing delivery experience is required
• Understanding of Salesforce platform and Agentic AI capabilities
• Programming knowledge: Python, JavaScript, Java, or Apex
• Ability to lead complex, ambiguous engagements end-to-end
• Experience with AI/LLM solution design and responsible AI practices
• Strong project/program management skills and travel up to 25%

Responsibilities

• Lead end-to-end customer engagement across the value lifecycle
• Define AI strategy and roadmap; design sessions and analyses
• Oversee delivery timelines, risk, and reporting
• Drive adoption, value realization and expansion metrics
• Coordinate with Forward Deployed Engineers for execution
• Develop customer solutions with AI tools to accelerate delivery
• Engage senior stakeholders and present business-focused outcomes
• Assess AI readiness and guide change management
• Translate field insights into product feedback for roadmap

Skills

Strategic delivery

Customer-facing

Python/JavaScript/Java/Apex

Enterprise SaaS

Project management

AI/LLM design

Travel 25%

Education

Bachelor's degree in Computer Science or related field

Tools

Agentic AI platform

Data Cloud

Job description

Salesforce is seeking a Deployment Strategist — Strategic Builder to guide AI-enabled deployments for enterprise customers in Chicago. You’ll shape AI strategy, design agentic solutions, and drive measurable adoption with a delivery team, including Forward Deployed Engineers.

The role emphasizes end-to-end engagement, governance, and business-value storytelling, with travel up to 25%. You will work to turn complex challenges into scalable Salesforce solutions and customer outcomes.