AI Deployment & Adoption Leader

Dover; New York (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

Mason is seeking a forward-deployed delivery lead to own AI engagements from discovery to deployment. You will work directly with executives, understand workflows, data, and business impact, and shape practical solutions with engineers.

You’ll manage roadmaps, set expectations, and drive adoption while ensuring outcomes improve customer operations. The role blends strategic leadership with hands-on delivery in a fast-growing AI-focused environment.

Qualifications

• 4+ years in forward-deployed delivery or enterprise solutions.
• Experience driving complex initiatives with multiple stakeholders.
• Strong communication and ability to gain executive trust.
• Fluency with software systems, APIs, and data; coding preferred but not required.

Responsibilities

• Identify valuable problems by working with executives and operators.
• Define scope, priorities, and success measures with data and APIs.
• Own the engagement roadmap and customer communications.
• Lead deployment, rollout, and adoption with engineers.
• Translate field lessons into product improvements.

Skills

Executive presence

Technical background

Product judgment

Fast learning

Job description

Mason is seeking a forward-deployed delivery lead to own AI engagements from discovery to deployment. You will work directly with executives, understand workflows, data, and business impact, and shape practical solutions with engineers.

You’ll manage roadmaps, set expectations, and drive adoption while ensuring outcomes improve customer operations. The role blends strategic leadership with hands-on delivery in a fast-growing AI-focused environment.