AI Delivery Lead: Customer-Focused End-to-End AI Builds

Future Secure AI Inc.; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work environment

Job summary

Future Secure AI seeks an AI Build Lead to own end-to-end delivery of complex AI projects, acting as the voice of the customer. You will work with engineers, data scientists, and QA to ensure high-impact results on time and to spec.

You’ll clarify ROI, align stakeholders, and drive use-case execution in a rapidly growing AI delivery org. This role blends product management, technical fluency, and agile discipline, partnering with Engagement Leads to deliver high-quality use cases with confidence

Qualifications

• 8+ years in BA/consulting/PM or delivery-focused AI tech roles.
• Ability to discuss APIs and data schemas with technical teams.
• Experience turning customer needs into actionable AI solutions.
• Strong track record in agile delivery and sprint ceremonies.
• Proven customer liaison across complex projects.

Responsibilities

• Act as single point of accountability for end-to-end AI project delivery.
• Map customer journeys, define Use Cases, manage scope changes.
• Lead discovery, scoping workshops, and translate needs into design.
• Identify delivery risks and budget impacts early.
• Analyze data/workflows for decision-making and risk.
• Collaborate with Engineering on design, non-functional requirements, APIs.
• Lead agile ceremonies, write/validate user stories, remove blockers.
• Plan lo-fi demos, manage customer expectations and milestones.
• Coordinate UAT end-to-end and Go/No-Go decisions.

Skills

AI Delivery

Stakeholder Liaison

Agile

Jira/Confluence

APIs

Tools

Jira

Confluence

Job description

Future Secure AI seeks an AI Build Lead to own end-to-end delivery of complex AI projects, acting as the voice of the customer. You will work with engineers, data scientists, and QA to ensure high-impact results on time and to spec.

You’ll clarify ROI, align stakeholders, and drive use-case execution in a rapidly growing AI delivery org. This role blends product management, technical fluency, and agile discipline, partnering with Engagement Leads to deliver high-quality use cases with confidence