AI Data Entry & Quality Assurance Specialist

SBM Management Services, LP; United States; Presencial; USD 31.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Equal opportunity employer

Descripción de la vacante

SBM Management Services, LP is hiring a Software Data Entry Specialist I to master the 4Insite platforms and maintain large-scale data records. You will assess AI responses for relevance and contribute feedback to improve system accuracy.

The role involves data entry, collaboration with the IT/AI teams, and supporting customer tickets as needed. Travel up to 20% and weekend availability may be required.

Formación

• Bachelor’s degree or equivalent and 1–2 years of experience.
• Strong data entry accuracy and ability to review AI-generated responses.
• Valid driver's license may be required based on business needs.

Responsabilidades

• Become proficient in SBM's 4Insite web and mobile platforms.
• Evaluate accuracy and relevancy of AI responses.
• Provide feedback to improve AI performance and accuracy.
• Maintain accurate records of large-scale data management and review.
• Collaborate with IT/AI teams to enhance system functionalities.
• Record and report issues with data and service requests.
• Assist with customer support tickets when needed.
• Travel to customer sites up to 20% and work weekends.

Conocimientos

Data entry accuracy

Customer support

Attention to detail

Educación

Bachelor's degree or equivalent

Herramientas

IT service desk tools

Descripción del empleo

SBM Management Services, LP is hiring a Software Data Entry Specialist I to master the 4Insite platforms and maintain large-scale data records. You will assess AI responses for relevance and contribute feedback to improve system accuracy.

The role involves data entry, collaboration with the IT/AI teams, and supporting customer tickets as needed. Travel up to 20% and weekend availability may be required.