AI Data Entry & Platform Specialist I

Pacific West Site Services, Inc.; United States; On-site; USD 31,000 - 34,000; Full time

Job summary

SBM Management Services, LP is seeking a Software Data Entry Specialist I in the United States. The role focuses on mastering the 4Insite web and mobile platforms to maintain accurate data records and support AI-related improvements.

Responsibilities include evaluating AI responses, providing feedback, collaborating with IT/development teams, and ensuring timely, accurate data entry. Travel up to 20% and weekend availability are expected to support client operations.

Qualifications

• Bachelor’s degree with 1–2 years experience or equivalent.
• Travel up to 20% may be required.
• Weekend availability required.
• Experience evaluating AI responses and providing feedback.

Responsibilities

• Become expert in 4Insite web and mobile platforms.
• Evaluate accuracy and relevancy of AI responses.
• Provide detailed feedback to improve AI performance and accuracy.
• Maintain accurate records of large-scale data management and review.
• Collaborate with AI development team to enhance system functionalities.
• Report discrepancies or issues identified during data review.
• Collect qualitative and quantitative data for daily project reports.
• Review change requests and documents for accuracy and completeness.
• Troubleshoot end-user issues and resolve upon first contact.
• Support customer tickets during downtime.
• Document all issue details with categorization and priority in IT service desk tools.

Skills

Data entry

AI feedback

Data management

Troubleshooting

Customer support

Discretion & analysis

Education

Bachelor’s degree; 1–2 years experience

Tools

IT service desk tools

Job description

SBM Management Services, LP is seeking a Software Data Entry Specialist I in the United States. The role focuses on mastering the 4Insite web and mobile platforms to maintain accurate data records and support AI-related improvements.

Responsibilities include evaluating AI responses, providing feedback, collaborating with IT/development teams, and ensuring timely, accurate data entry. Travel up to 20% and weekend availability are expected to support client operations.