Software Data Entry Specialist for AI Platforms

SBM Management Services, LP; North Highlands (CA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Job summary

SBM Management Services, LP is seeking a Software Data Entry Specialist I to become an expert in the 4Insite web and mobile platforms. The role focuses on maintaining accurate records of large-scale data and reviewing AI responses for quality and relevancy.

You will collaborate with the AI development team to improve system functionalities, troubleshoot end-user issues, and assist with IT service desk tasks. Weekend availability or travel up to 20% may be required.

Qualifications

• Bachelor’s degree from a four-year college or university with 1-2 years of experience; or equivalent combination of education and experience.
• A valid driver's license may be required for this position based on business needs.
• Employees may be required to drive as part of job duties and must meet MVR requirements.

Responsibilities

• Maintain accurate records of large-scale data management and review.
• Evaluate accuracy and relevancy of AI responses.
• Provide detailed feedback to improve AI performance and accuracy.
• Collaborate with the AI development team to enhance system functionalities.
• Troubleshoot end user issues and resolve on first contact.
• Support IT service desk tickets during downtime.

Skills

Data entry

AI feedback

Customer support

Data analysis

Troubleshooting

Documentation

Education

Bachelor's degree or equivalent

Job description

SBM Management Services, LP is seeking a Software Data Entry Specialist I to become an expert in the 4Insite web and mobile platforms. The role focuses on maintaining accurate records of large-scale data and reviewing AI responses for quality and relevancy.

You will collaborate with the AI development team to improve system functionalities, troubleshoot end-user issues, and assist with IT service desk tasks. Weekend availability or travel up to 20% may be required.