AI Data Center Technician - GPU Infra & On-Call

Hive; San Francisco (CA); On-site; USD 70,000 - 120,000; Full time

Job summary

Deploy is seeking a Data Center Technician to join our hardware and facilities operations team in San Francisco. You will install, configure, test, and maintain data center hardware and server software, supporting AI model deployments across our GPU and AWS-backed infrastructure.

Main duties include on-site installation, troubleshooting, on-call rotation, and close collaboration with engineering teams to keep infrastructure reliable and scalable as Deploy expands its enterprise SaaS offerings.

Qualifications

• Associate’s Degree or equivalent practical experience.
• 3-5 years of experience in data center environments, operations, IT, or related fields.
• Ability to work long and/or on-call shifts that may include evenings/nighttimes, weekends, and/or holidays.
• Ability to physically lift equipment at least 50 pounds.
• Exceptional attention to detail and ability to troubleshoot intricate terminal systems, swap out failed components, and repair servers (discrete/rack-based).
• Knowledge of the installation of software and firmware updates, OS, PXE.
• Familiarity with RAID, SAN, x86 architecture, Command Line Interface, Boot Processes, GRUB/LILO, File Systems, network device and protocol configuration.
• RMA processing and coordination with the Logistics Team
• Handle storage media/Data Bearing Device (DBD) Reconcile/Physical Audits
• Flexibility to travel to various data centers as needed
• Excitement and passion for the exciting field of AI and machine learning!

Responsibilities

• Install and upgrade data center equipment racks, including but not limited to switches, routers, monitoring systems and other large scale networking gear
• Monitor, audit, and perform ongoing diagnostics, maintenance, and/or decommissioning on existing and new data center servers and network infrastructure
• Maintain integration and deployment tooling
• Participate in on-call rotation and root cause analysis as needed to respond to server, network, and hardware issues as they arise
• Maintain an inventory and event logs of data center processes
• Complete assigned tickets to uphold tight SLA’s and respond to requests in a timely manner
• Report actual or suspected security and/or policy violations/breaches to an appropriate authority

Skills

Attention to detail

Troubleshooting

Physical stamina

On-call reliability

Communication

Education

Associate’s Degree or equivalent practical experience

Tools

Docker

GitHub

NVIDIA GPU Linux stack

Chef

Kubernetes

QEMU/KVM

Arista/Cisco/Fortinet networking

Job description

Deploy is seeking a Data Center Technician to join our hardware and facilities operations team in San Francisco. You will install, configure, test, and maintain data center hardware and server software, supporting AI model deployments across our GPU and AWS-backed infrastructure.

Main duties include on-site installation, troubleshooting, on-call rotation, and close collaboration with engineering teams to keep infrastructure reliable and scalable as Deploy expands its enterprise SaaS offerings.