AI Content Design Director

Design Better Podcast; San Francisco (CA); On-site; USD 218,000 - 401,000; Full time

Job summary

Salesforce seeks a senior Content Designer Leader to build and guide a high‑performing team shaping language across AI‑native Slack experiences. You’ll own naming, tone, and terminology in collaboration with product design, PM, and engineering.

You’ll champion content craft, foster career growth, and set standards for cross‑functional alignment while navigating the evolving AI landscape to deliver clear, consistent experiences users love.

Qualifications

• Deep content design background with strong UX craft and cross‑platform consistency.
• Experience managing content design teams including Help or support content, with distributed teams.
• Executive presence to explain language value and influence product decisions at senior level.
• AI fluency with sound judgment and awareness of ethical tradeoffs.

Responsibilities

• Lead and grow a high‑performing content design team, guiding language across Slack AI experiences.
• Champion content design at the executive level and align with product leadership on naming and terminology.
• Raise the bar on content craft across AI‑native experiences and traditional UI, with clear feedback paths.
• Lead and advocate for Help Center content strategy and cross‑functional ownership.

Skills

Content design

UX craft

Lead teams

AI governance

Job description

Salesforce seeks a senior Content Designer Leader to build and guide a high‑performing team shaping language across AI‑native Slack experiences. You’ll own naming, tone, and terminology in collaboration with product design, PM, and engineering.

You’ll champion content craft, foster career growth, and set standards for cross‑functional alignment while navigating the evolving AI landscape to deliver clear, consistent experiences users love.