AI Coaching & Simulation Designer

Atterro; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off + More!

Job summary

Staffmark Total Talent Solutions seeks an AI Technical Trainer for an on-site contract in Plano, TX to design and deliver AI coaching simulations and adaptive learning paths for employees. The role emphasizes building realistic coaching conversations, simulations, and performance-focused training programs aligned with brand standards.

The candidate will work with training managers, product experts, and field leaders to identify skill gaps, create structured dialogue, and ensure content reflects

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 2-4 years of related experience.
• Experience in Learning & Development, instructional design, or training program creation.
• Familiarity with AI tools, conversational design, or simulation platforms.

Responsibilities

• Design AI Coaching Simulations: Build interactive, scenario-based simulations that replicate real field interactions, coaching conversations, and decision‑making moments.
• Develop AI Personalities & Coaching Logic: Define coaching styles, feedback patterns, tone, and behavioral responses that align with brand standards and field expectations.
• Partner with Training & Field Leadership: Collaborate with training managers, product experts, and field leaders to identify skill gaps, performance needs, and coaching opportunities.
• Create Conversation Flows & Decision Trees: Write structured dialogue, branching logic, and adaptive feedback paths that allow the AI coach to respond intelligently to user choices.
• Integrate Product Knowledge & Sales Skills: Ensure simulations accurately reflect current products, features, competitive positioning, and customer experience best practices.
• Test, Refine & Optimize AI Behavior: Continuously evaluate simulation performance, user feedback, and coaching accuracy to improve realism and learning impact.
• Manage Content Updates & Versioning: Maintain a roadmap for updating simulations as products evolve, new training priorities emerge, or field performance trends shift.
• Ensure Brand Alignment & Quality: Uphold consistent voice, coaching standards, and training quality across all AI-driven experiences.
• Monitor, evaluate, and record training activities and program effectiveness.
• Offer specific training programs to help workers maintain or improve job skills.
• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers.
• Develop alternative training methods if expected improvements are not seen.
• Organize and develop, or obtain, training procedure manuals and guides and course materials.
• Present information using a variety of instructional techniques and formats, such as role‑playing, simulations, team exercises, group discussions, videos, and lectures.

Skills

Artificial intelligence

Backend development

English

Education

Bachelor’s degree

Job description

Staffmark Total Talent Solutions seeks an AI Technical Trainer for an on-site contract in Plano, TX to design and deliver AI coaching simulations and adaptive learning paths for employees. The role emphasizes building realistic coaching conversations, simulations, and performance-focused training programs aligned with brand standards.

The candidate will work with training managers, product experts, and field leaders to identify skill gaps, create structured dialogue, and ensure content reflects