AI Claims Product Manager - Healthcare Operations

CVS Health; Hartford (CT); Vor Ort; USD 83.000 - 222.000; Vollzeit

Zusammenfassung

CVS Health is seeking a Product Manager to lead discovery and delivery for an AI-powered platform in claims processing. You will own end-to-end product outcomes, work with claims processors and ops teams, and align with data scientists to define model logic and product rules.

You’ll navigate a matrixed organization, drive backlog, and measure impact on efficiency and adoption. Ideal candidates have 3+ years in product management, strong collaboration with data science, and hands-on experience

Qualifikationen

• 3+ years of Product Management experience with demonstrated ownership of a product from discovery through delivery.
• 2+ years of experience partnering with Data Science and Engineering teams to ship AI, ML, or analytics-powered products.
• 2+ years of experience conducting user research and translating complex operational workflows into buildable product requirements.
• 2+ years of experience leading cross-functional delivery in complex organizational environments with multiple technical and business stakeholders.
• 2+ years of experience working in Agile environments: backlog ownership, sprint planning, and scope management.
• 2+ years demonstrating strong verbal and written communication skills, with the ability to represent product decisions clearly to both technical and non-technical audiences.

Aufgaben

• Leading user research and discovery with claims processors and operations teams to understand workflows, friction points, and opportunities for AI-driven decision support.
• Owning the squad backlog and sprint delivery: writing requirements, setting priorities, and making scope tradeoffs with a clear eye on outcomes.
• Partnering with Data Scientists to define model logic, validation criteria, and the product rules that determine what the system recommends and why.
• Driving cross-functional delivery across engineering, UX, and business stakeholders in a matrixed environment.
• Defining and tracking success metrics tied to operational efficiency, decision quality, and user adoption.
• Representing product decisions clearly to senior leadership and operational partners.

Kenntnisse

Product management

AI/ML collaboration

User research

Agile delivery

Ausbildung

Bachelor's degree

Master's degree or MBA

Jobbeschreibung

CVS Health is seeking a Product Manager to lead discovery and delivery for an AI-powered platform in claims processing. You will own end-to-end product outcomes, work with claims processors and ops teams, and align with data scientists to define model logic and product rules.

You’ll navigate a matrixed organization, drive backlog, and measure impact on efficiency and adoption. Ideal candidates have 3+ years in product management, strong collaboration with data science, and hands-on experience