AI Chatbot Evaluation & Process Analyst

Crossing Hurdles; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

Crossing Hurdles is seeking a results-driven Business Analyst in the United States to evaluate chatbot responses against defined criteria. You will analyze outputs, perform structured evaluations, and provide clear assessments to improve AI response quality.

The role collaborates with cross-functional teams to enhance evaluation processes and ensure data-driven decisions. The ideal candidate holds a bachelor's degree in business or tech, demonstrates solid experience as a business analyst, and

Qualifications

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• Demonstrate strong relevant experience as a Business Analyst or in a similar role.
• Exhibit strong analytical, problem-solving, and communication skills.
• Show proficiency in Excel, SQL, Power BI, Tableau, or similar tools.
• Have experience in requirements gathering, process mapping, and documentation.

Responsibilities

• Evaluate and compare chatbot responses against defined criteria.
• Analyze outputs and conduct structured evaluations.
• Provide clear assessments to improve AI response quality.
• Collaborate with cross-functional teams to enhance evaluation processes.

Skills

Analytical thinking

Communication

Problem solving

Education

Bachelor's degree

Tools

Excel

SQL

Power BI

Tableau

Job description

Crossing Hurdles is seeking a results-driven Business Analyst in the United States to evaluate chatbot responses against defined criteria. You will analyze outputs, perform structured evaluations, and provide clear assessments to improve AI response quality.

The role collaborates with cross-functional teams to enhance evaluation processes and ensure data-driven decisions. The ideal candidate holds a bachelor's degree in business or tech, demonstrates solid experience as a business analyst, and