AI Chatbot Evaluation - Technical Business Analyst

Crossing Hurdles; United States; On-site; USD 75,000 - 110,000; Full time

Job summary

Crossing Hurdles is seeking a Business Analyst in the United States to evaluate and compare chatbot responses against defined criteria, analyze outputs, and conduct structured evaluations. You will provide clear assessments to improve AI response quality and collaborate with cross-functional teams to enhance evaluation processes.

The role requires a Bachelor's degree, strong analytical and communication skills, and practical experience with Excel, SQL, Power BI, Tableau, or similar tools.

Qualifications

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• Strong relevant experience as a Business Analyst or similar role.
• Excellent analytical, problem-solving, and communication skills.
• Proficiency in Excel, SQL, Power BI, Tableau, or similar tools.
• Experience in requirements gathering, process mapping, and documentation.

Responsibilities

• Evaluate and compare chatbot responses against defined criteria.
• Analyze outputs and conduct structured evaluations.
• Provide clear assessments to improve AI response quality.
• Collaborate with cross-functional teams to enhance evaluation processes.

Skills

Analytical thinking

Problem solving

Communication

Education

Bachelor's degree

Tools

Excel

SQL

Power BI

Tableau

Job description

Crossing Hurdles is seeking a Business Analyst in the United States to evaluate and compare chatbot responses against defined criteria, analyze outputs, and conduct structured evaluations. You will provide clear assessments to improve AI response quality and collaborate with cross-functional teams to enhance evaluation processes.

The role requires a Bachelor's degree, strong analytical and communication skills, and practical experience with Excel, SQL, Power BI, Tableau, or similar tools.