AI Change Manager - Governance & Deployment

Arthur J. Gallagher & Co. (AJG); Rolling Meadows (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Inclusive, collaborative culture

Global reach with local impact

Job summary

Gallagher seeks an AI Change Analyst to manage change requests across AI projects and production systems, ensuring intake, impact assessment, approvals, scheduling, deployment, and post-implementation review are traceable and well-governed.

You will integrate change control with Azure DevOps pipelines, align with engineering leadership and business stakeholders, and maintain audit-ready records across complex AI initiatives.

Qualifications

• 3–5 years in IT change management, release management, or project change control.
• Hands‑on management of change requests in a software delivery environment.
• Experience reading and writing change records and approval summaries for auditors.

Responsibilities

• Own Change Request Intake and Lifecycle across all AI projects and production systems.
• Assess impact and risk, classify changes, and route to approvers.
• Coordinate changes across projects to avoid conflicts and ensure smooth releases.
• Build Change Control into Azure DevOps with environment approvals and traceability.
• Manage emergency changes and post‑implementation reviews.

Skills

Change management

Azure DevOps

Written communication

Organization

Education

Bachelor's degree or equivalent

Tools

Power Platform ALM

ServiceNow Change Management

Jira Service Management

Terraform

Job description

Gallagher seeks an AI Change Analyst to manage change requests across AI projects and production systems, ensuring intake, impact assessment, approvals, scheduling, deployment, and post-implementation review are traceable and well-governed.

You will integrate change control with Azure DevOps pipelines, align with engineering leadership and business stakeholders, and maintain audit-ready records across complex AI initiatives.