Senior AI Workflow Architect

Arthur J. Gallagher & Co. (AJG); Rolling Meadows (IL); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Job summary

Gallagher is seeking a Senior AI Workflow Architect to turn AI agent concepts into production workflows used by Gallagher colleagues. You will work with business users to map processes, design agent workflows, and own the roadmap for operationalizing maker AI across the organization.

The role emphasizes cross-functional collaboration, governance, and measurable outcomes, with a focus on Copilot Studio, Power Platform, and Azure AI services. A senior, enterprise-grade mindset is required.

Qualifications

• 7-10+ years of professional experience in solution architecture, application development, or business process automation, incl. AI/GenAI production delivery.
• Hands-on production-level experience with Copilot Studio and the Power Platform, including environments and deployment.
• Solid understanding of Azure AI services and integration patterns for agents and workflows.
• Demonstrated systems-thinking across end-to-end processes, data, and governance.
• Experience partnering with business users to elicit requirements and translate into scalable solutions.
• Ability to define and measure system quality with tests, metrics, and governance.

Responsibilities

• Design agent workflows with business users across divisions.
• Build and productionalize agents on Copilot Studio and Power Platform end-to-end.
• Own operationalization strategy and roadmap for enterprise agent deployments.
• Define evaluation and testing approaches for agents before and after launch.
• Define and report metrics for agent portfolios (adoption, latency, cost, outcomes).
• Bridge Copilot Studio with Azure AI Foundry for integrated workflows.
• Establish governance: RBAC, DLP, environments, data residency, audit logs, control points.
• Coach business teams on safe maker practices and agent capabilities.
• Communicate design decisions and tradeoffs to diverse audiences.

Skills

Experience 7-10+ years

Copilot Studio & Power Platform

Azure AI/Foundry

Systems thinking

Business partnership

Evaluation & measurement

Communication skills

Education: Bachelor's degree in CS/IS/

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Tools

Azure OpenAI Service

Power Platform Dataverse

Job description

Gallagher is seeking a Senior AI Workflow Architect to turn AI agent concepts into production workflows used by Gallagher colleagues. You will work with business users to map processes, design agent workflows, and own the roadmap for operationalizing maker AI across the organization.

The role emphasizes cross-functional collaboration, governance, and measurable outcomes, with a focus on Copilot Studio, Power Platform, and Azure AI services. A senior, enterprise-grade mindset is required.