AI Change Leader: Adoption & Training

Capgemini; Atlanta (GA); On-site; USD 90,000 - 119,000; Full time

Job summary

Capgemini is seeking an experienced Change Management & Adoption Specialist to drive rollout and adoption of Agentic AI solutions across the organization. This role bridges business, IT, and end-users to ensure effective implementation, training, and sustained usage of AI solutions.

The position leads the change management strategy, develops rollout plans, drives user training, and defines metrics to measure success. Capgemini emphasizes collaboration and AI-driven transformation.

Qualifications

• 6 to 12 years of experience in change management, transformation, or digital adoption.
• Proven experience in enterprise technology rollout programs.
• Strong stakeholder management and communication skills.
• Experience with GenAI or AI-driven transformation initiatives.
• Familiarity with frameworks like ADKAR, Prosci, or similar.
• Ability to translate complex AI concepts into business-friendly language.
• Good to have experience in AI/ML or analytics transformation programs.
• Exposure to Microsoft ecosystem (M365 Copilot, Azure AI, etc.).
• Training and enablement program design experience.

Responsibilities

• Lead change management strategy for AI program adoption.
• Develop rollout plans, communication strategies, and stakeholder engagement models.
• Drive user training, awareness, and onboarding initiatives.
• Identify adoption barriers and implement mitigation strategies.
• Define and track success metrics (usage, productivity, ROI).
• Work closely with leadership, business teams, and technical teams.
• Create user guides, SOPs, and enablement materials.
• Champion a culture of AI adoption and innovation.

Skills

Change management

Stakeholder management

Communication skills

GenAI / AI transformation

ADKAR / Prosci familiarity

Translate AI concepts to business

Tools

M365 Copilot

Azure AI

AI/Analytics tools

Job description

Capgemini is seeking an experienced Change Management & Adoption Specialist to drive rollout and adoption of Agentic AI solutions across the organization. This role bridges business, IT, and end-users to ensure effective implementation, training, and sustained usage of AI solutions.

The position leads the change management strategy, develops rollout plans, drives user training, and defines metrics to measure success. Capgemini emphasizes collaboration and AI-driven transformation.