AI Business Automation Project Manager

WelbeHealth, LLC.; Los Angeles (CA); On-site; USD 109,000 - 144,000; Full time

Benefits offered by this job

Medical insurance (Medical, Dental, V

401K match

Bonus

PTO and holidays

Job summary

WelbeHealth, LLC. is seeking an AI Business Automation Project Manager in Health Plan Services to drive automated solutions across eligibility and reconciliation workflows.

You will lead cross-functional projects, design AI agents, and translate business needs into practical technology solutions that reduce manual work and improve accuracy. The role combines healthcare operations with hands-on AI development, partnering with technical teams and vendors to deliver high-value automation

Qualifications

• Bachelor’s degree required; master’s preferred; PMP or Six Sigma certification preferred.
• Minimum of five years of project management experience, ideally in healthcare systems.
• Experience in a regulated healthcare environment; health plan operations, eligibility, enrollment, or reconciliation systems preferred.
• Comfortable exploring, designing, and building AI agents or automation workflows using AI platforms; focus on practical business use cases.
• Experience working with business owners to gather, document, and translate operational requirements into AI solutions.
• Ability to use AI-assisted development tools to prototype, test, and improve AI agents or workflows; coding experience helpful but not required.

Responsibilities

• Drive projects to successful implementation within Health Plan Services across multiple teams.
• Lead projects to implement systems, tools, and technology for eligibility, enrollment, and reconciliation processes.
• Design, build, and deploy AI agents and automation workflows to reduce manual work.
• Partner with business owners to translate requirements into automation opportunities and set expectations.
• Document project logic to ensure maintainability and governance over time.
• Track status, escalate issues, manage resources, and motivate the team to deliver.

Skills

Project management

Healthcare systems

AI & automation

Low-code/no-code tools

Stakeholder management

Vendor coordination

Education

Bachelor's degree in relevant field

Master's degree preferred

PMP or Six Sigma Certification preferred

Tools

Claude

ChatGPT

Job description

WelbeHealth is a value-based healthcare organization that’s transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population. We step in as the care provider and care planner that work to keep our participants within their communities, out of institutions, and cared for like family, all while receiving the healthcare and social services needed to thrive.

The AI Business Automation Project Manager, Health Plan Services is accountable for delivering projects and driving operational and technology-enabled improvement within the Eligibility and Reconciliation team, reporting directly into Health Plan Services. This role leads healthcare systems and process improvement projects while also designing and building AI agents and automation workflows that streamline eligibility and reconciliation operations.

This role is different because the AI Business Automation Project Manager, Health Plan Services at WelbeHealth:

• Combines healthcare project management and operational improvement with hands-on AI and automation, providing the opportunity to identify inefficiencies, design practical solutions, and build AI-enabled workflows that directly improve Health Plan Services operations
• Plays a critical role in modernizing eligibility and reconciliation by partnering with business and technical teams to translate complex healthcare processes into scalable technology solutions that reduce manual work, improve accuracy, and strengthen the overall team member and operational experience

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Drive projects to successful implementation within Health Plan Services, including cross-functional collaboration across Eligibility, Reconciliation, Claims, Network, and other health plan operations teams
• Lead projects that improve or implement systems, tools, and technology used to support eligibility determination, enrollment, and reconciliation processes, partnering with technical teams and vendors to translate business needs into functional solutions
• Design, build, and deploy AI agents and automation workflows that reduce manual work in eligibility, reconciliation, and health plan operations processes, using AI assisted ('vibe coding') development practices to rapidly prototype and deliver working tools
• Partner with Health Plan Services business owners and leadership to gather and translate requirements into high-value opportunities for process automation and agentic AI, and set realistic expectations about capability, accuracy, and risk
• Document project and automation logic clearly so that solutions are maintainable and can be handed off, refined, or governed over time
• Track and report project status, escalating issues when appropriate, as well as organize project resources while tracking and managing any over-allocated resources and motivating the team to complete key deliverables
• Develop a relationship with key stakeholders to ensure delivered projects meet business needs and delight our customers

Job requirements include:

• Bachelor’s degree in relevant field required; master's degree preferred; PMP or Six Sigma Certification preferred
• Minimum of five (5) years of experience in a project management role, ideally including healthcare systems
• Previous experience in a regulated healthcare environment; experience with health plan operations, eligibility, enrollment, or reconciliation systems (Medicaid, Medicare, or commercial) strongly preferred
• Comfortable exploring, designing, and building AI agents or automation workflows using AI platforms and tools, with a focus on practical business use cases rather than deep technical development
• Experience working directly with business owners to gather, document, and translate operational requirements into AI agent and automation solutions
• Ability and willingness to use AI-assisted development tools (e.g., Claude, ChatGPT, or similar) to prototype, test, and improve AI agents or workflow solutions; prior coding experience is helpful but not required
• Comfortable partnering with technical teams using low-code/no-code tools to connect Ai enabled workflows with existing processes and systems, where appropriate

We’re seeking an AI Business Automation Project Manager, Health Plan Services who is energized by solving complex operational challenges, experimenting with AI and automation, and turning business needs into practical technology solutions. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

$109,240.54 - $144,197.50 USD

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in WelbeHealth’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.