AI Automation Specialist

WinsAbove; San Francisco (CA); On-site; USD 125,000 - 172,000; Full time

Job summary

Databricks' Sales Operations team is transforming how operational work gets done. We are shifting from manual, high-volume request processing to an AI-first operating model — where AI agents handle repeatable work autonomously and the team focuses on building, governing, and improving those systems.

This role is central to that transformation. You will own a portfolio of AI agent workflows that automate business-critical Sales Operations processes.

Qualifications

• 5–8 years in operations, systems administration, or business process automation.
• Systems fluency — APIs, data schemas, and integration patterns.
• AI-native thinking — uses LLMs, agent platforms, and automation tools to solve business problems.
• AI agent deployment — hands-on experience building AI agents or automation workflows.
• Process design — thinks in systems, not tasks; proven track record designing and improving operational workflows.
• Cross-functional influence — gathering requirements across multiple teams and influencing Director‑level stakeholders.
• Bias for action — self-motivated; finds ways forward with AI tools rather than waiting to be unblocked.

Responsibilities

• Build and operate AI agents — translate operational SOPs into agent workflows; deploy, monitor, and fine tune agents that handle field requests autonomously.
• Own an agent portfolio — manage a set of automated workflows end-to-end, including agent-to-human escalation paths and performance optimization.
• Drive process and systems improvement — identify next workflows to automate; diagnose cross-system integration issues; lead data quality remediation.
• Partner cross-functionally — gather requirements from Sales, Finance, IT, and Strategy stakeholders; influence Directors and Sr. Directors on automation priorities.
• Support operational continuity — contribute to critical business processes including annual planning cycles.

Skills

Operations experience

Systems fluency

AI-native thinking

AI agent deployment

Process design

Cross-functional influence

Bias for action

Job description

Databricks' Sales Operations team is transforming how operational work gets done. We are shifting from manual, high-volume request processing to an AI-first operating model — where AI agents handle repeatable work autonomously and the team focuses on building, governing, and improving those systems.

This role is central to that transformation. You will own a portfolio of AI agent workflows that automate business-critical Sales Operations processes.