AI Automation Solutions Analyst – Rapid, Reusable AI Tools

KPS Global, LLC; Boston (MA); Hybrid; USD 92,000 - 116,000; Full time

Job summary

WilmerHale is seeking an Automation Solutions Analyst in Boston to rapidly design and deliver AI-enabled solutions that address real business needs, using Microsoft Copilot, Power Platform, and a growing library of reusable AI tools.

This high-output, client-facing role focuses on speed, repeatability, and enabling end users to gain immediate value from AI tooling across legal and business operations. Hybrid work supported.

Qualifications

• Proficiency with Microsoft O365 applications.
• Strong technical background with a focus on workflow automation and process improvement.
• Experience in process automation, scripting, and workflow design, and automation tools (Power Automate, PowerApps, SharePoint, PowerBI, ServiceNow) preferred
• Desire to learn new techniques and skills.
• Strong analysis, planning, organizing and time management skills.
• Effective interpersonal, verbal, and written communication skills.
• Strong attention to detail and an ability to handle and prioritize multiple tasks and work under deadlines.
• Interest in and ability to acquire new skills and tackle challenging projects.
• Ability to work effectively with both users and technical staff in team-oriented environments.

Responsibilities

• Deliver rapid, reusable AI-enabled solutions using Copilot, Power Apps, Power Automate, and AI Builder with fast turnaround.
• Maintain and expand a library of templated AI solutions that can be configured and deployed quickly.
• Engage with stakeholders to understand needs, scope solutions, and manage expectations through delivery.
• Assess incoming requests and determine the appropriate delivery approach—templated, configured, or escalated.
• Identify opportunities where AI tooling can improve legal workflows, reduce manual effort, or enhance client experience.
• Document solutions, configurations, and reusable components to a consistent standard.
• Support AI adoption by providing hands-on enablement, guidance, and light training to end users.
• Collaborate with advanced AI engineers and automation engineers to scope and hand off when needed.
• Stay current with developments in Microsoft Copilot, the Power Platform, and emerging AI tools relevant to legal environments.
• Display professionalism, quality service, and a solutions-first attitude to internal stakeholders.
• Assumes additional responsibilities as assigned.

Skills

O365 apps

Workflow automation

Process automation

Scripting

Power Platform

Power Automate

PowerApps

SharePoint

PowerBI

ServiceNow

Time management

Communication skills

Detail-oriented

Team collaboration

Education

Bachelor's degree

Tools

Microsoft 365

SharePoint

Power Automate

PowerApps

Power BI

Job description

WilmerHale is seeking an Automation Solutions Analyst in Boston to rapidly design and deliver AI-enabled solutions that address real business needs, using Microsoft Copilot, Power Platform, and a growing library of reusable AI tools.

This high-output, client-facing role focuses on speed, repeatability, and enabling end users to gain immediate value from AI tooling across legal and business operations. Hybrid work supported.