AI & Automation Intern - Digital Workplace Ops

Moody; Charlotte (NC); Remote; USD 48,000 - 62,000; Full time

Job summary

Moody's is seeking a Digital Workplace Operations Summer Intern to help accelerate AI-enabled automation and reporting across the digital workplace. You will design, test, and support automation scripts and dashboards, collaborating with cross-functional teams to streamline processes and reduce manual effort.

The internship runs for 10 weeks in the summer, with hands-on mentorship and exposure to enterprise engineering practices.

Qualifications

• Currently pursuing a bachelor’s degree in computer science, information technology, AI or related field.
• Expected graduation date between December 2027 and June 2029.
• Ability to work during the full internship program from June 7 - August 13, 2027.

Responsibilities

• Support artificial intelligence, automation, reporting, and process improvement initiatives across Digital Workplace Operations.
• Design, develop, test, and support automation solutions, agents, and scripts for operational tasks.
• Analyze operational workflows and identify opportunities to simplify processes, improve efficiency, and reduce manual effort.
• Support Microsoft Copilot and other AI adoption initiatives across the organization.
• Build dashboards and reports that help teams monitor operational performance, project progress, and key trends.
• Document processes, technical solutions, and operating procedures to support team knowledge sharing.
• Research emerging AI and automation technologies and share relevant findings with the team.
• Contribute to operational improvement projects while learning enterprise engineering practices and tools.

Skills

Microsoft Graph API

PowerShell

Power Automate

Python

Microsoft 365 tools

Analytical thinking

Written communication

Verbal communication

Team collaboration

Learning agility

AI concepts curiosity

Education

Bachelor’s degree in computer science, information technology, artificial intelligence or related field

Tools

Copilot familiarity

Job description

Moody's is seeking a Digital Workplace Operations Summer Intern to help accelerate AI-enabled automation and reporting across the digital workplace. You will design, test, and support automation scripts and dashboards, collaborating with cross-functional teams to streamline processes and reduce manual effort.

The internship runs for 10 weeks in the summer, with hands-on mentorship and exposure to enterprise engineering practices.