Digital Workplace Operations Summer Intern

Moody; Charlotte (NC); Remote; USD 48,000 - 62,000; Full time

Job summary

Moody's is seeking a Digital Workplace Operations Summer Intern to help accelerate AI-enabled automation and reporting across the digital workplace. You will design, test, and support automation scripts and dashboards, collaborating with cross-functional teams to streamline processes and reduce manual effort.

The internship runs for 10 weeks in the summer, with hands-on mentorship and exposure to enterprise engineering practices.

Qualifications

• Currently pursuing a bachelor’s degree in computer science, information technology, AI or related field.
• Expected graduation date between December 2027 and June 2029.
• Ability to work during the full internship program from June 7 - August 13, 2027.

Responsibilities

• Support artificial intelligence, automation, reporting, and process improvement initiatives across Digital Workplace Operations.
• Design, develop, test, and support automation solutions, agents, and scripts for operational tasks.
• Analyze operational workflows and identify opportunities to simplify processes, improve efficiency, and reduce manual effort.
• Support Microsoft Copilot and other AI adoption initiatives across the organization.
• Build dashboards and reports that help teams monitor operational performance, project progress, and key trends.
• Document processes, technical solutions, and operating procedures to support team knowledge sharing.
• Research emerging AI and automation technologies and share relevant findings with the team.
• Contribute to operational improvement projects while learning enterprise engineering practices and tools.

Skills

Microsoft Graph API

PowerShell

Power Automate

Python

Microsoft 365 tools

Analytical thinking

Written communication

Verbal communication

Team collaboration

Learning agility

AI concepts curiosity

Education

Bachelor’s degree in computer science, information technology, artificial intelligence or related field

Tools

Copilot familiarity

Job description

Let's begin! Digital Workplace Operations Summer Intern (14644)

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action - enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills and Competencies

• Basic knowledge of Microsoft Graph API, PowerShell, Power Automate, or Python
• Familiarity with Microsoft 365 tools and services
• Strong analytical thinking and problem-solving skills
• Strong written and verbal communication skills
• Ability to collaborate effectively with technical and cross-functional teams
• Willingness to learn, take initiative, and adapt in a fast-paced environment
• Previous academic, personal, or internship experience with artificial intelligence or automation projects is preferred
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Currently pursuing a bachelor’s degree in computer science, information technology, artificial intelligence, or a related field
• Expected graduation date between December 2027 and June 2029
• Ability to work during the full internship program from June 7 - August 13, 2027

Responsibilities

Support artificial intelligence, automation, reporting, and process improvement initiatives across Digital Workplace Operations.

• Design, develop, test, and support automation solutions, agents, and scripts for operational tasks
• Analyze operational workflows and identify opportunities to simplify processes, improve efficiency, and reduce manual effort
• Support Microsoft Copilot and other artificial intelligence adoption initiatives across the organization
• Build dashboards and reports that help teams monitor operational performance, project progress, and key trends
• Document processes, technical solutions, and operating procedures to support team knowledge sharing
• Research emerging artificial intelligence and automation technologies and share relevant findings with the team
• Contribute to operational improvement projects while learning enterprise engineering practices, tools, and ways of working from experienced mentors
• Participate in team projects, meetings, testing activities, and knowledge-sharing sessions

About the Team

The Digital Workplace Operations team provides continuous, year-round global operational support for the digital workplace platforms used by Moody’s employees. The team supports reliable workplace technology, drives operational improvements, and helps advance the responsible adoption of artificial intelligence and automation across the organization. By joining the team, you will gain hands-on experience with enterprise technology initiatives, collaborate with experienced engineers, and contribute to projects that improve processes and the employee experience.

Moody's 10-week summer internship program is a premier opportunity for students to immerse themselves in a hands-on learning experience, guided by Moody's commitment to integrity, excellence, and insight. The program takes place each summer from June - August and positions are available for undergraduate and select graduate students. Internships are full-time, offering a comprehensive view of Moody's business and culture, and a chance to build professional and technical skills. Programmatic elements include networking, mentorship, leadership speaker series and volunteering events. Interns complete project work determined by their team that have real impact, fostering a sense of accomplishment and professional growth. Throughout the internship, participants receive mentorship from Moody's professionals, gaining insights into diverse career paths and cultivate a comprehensive understanding of the company. Networking events and workshops further enrich the experience, providing a platform for professional development and collaboration. As a Moody's intern, you will gain real-world experience, turn inputs into actions, and be integral part of the team.

For US-based roles only: the anticipated hiring hourly rate for this position is $35, depending on factors such as experience, education, level, skills, and location.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [e-mail]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. For more information on the Securities Trading Program, please refer to the Securities Trading Policy on Moody’s Compliance Expo page Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.