AI & Automation Business Systems Analyst - RPA

ABBVIE; North Chicago (IL); On-site; USD 59,000 - 104,000; Full time

Job summary

AbbVie is seeking an Analyst, Business Systems to accelerate AI, automation, and robotic process automation initiatives within R&D and Global Therapeutics teams. The role collaborates with business users and technology teams to translate needs into clear requirements, stories, and documentation.

The ideal candidate will have a bachelor’s degree in a related field and hands-on experience with AI concepts, Python scripting, and automation tools such as UiPath or Power Automate.

Qualifications

• Bachelor’s Degree in information systems, computer science, business, engineering, analytics, or a related field.
• Ability to analyze business processes and communicate requirements clearly.
• Strong written, verbal, organizational, and interpersonal communication skills.
• Demonstrated ability to collaborate effectively with both business and technical stakeholders.
• Strong problem-solving skills, attention to detail, and willingness to learn.
• Ability to manage multiple priorities in a collaborative, project-based environment.

Responsibilities

• Compliance with applicable Corporate and Divisional Policies and procedures.
• Learning and understanding the business processes around Global Therapeutics Business Teams.
• Responding to questions and consultation with business users regarding current and potential system inputs, processes, and outputs.
• Developing detailed business user requirements, functional requirements, user stories, system documentation, workflow procedures, and data flows.
• Ensuring current and accurate system requirements and documentation for existing and new systems.
• Conducting research and analysis into the nature, effect, and results of system issues and proper resolution.
• Helping to drive alignment between business and technology team on plans, sprint schedules, trade-offs, and showcases while ensuring scope and goals are understood.
• Consulting with functional areas to develop understanding of the varied and complex business needs supported by the system.
• Determining how changing business needs will affect the systems.
• Creating and managing system change requests and documentation supporting implementations.
• Working collaboratively and effectively with both technical and business team members.

Skills

AI & RPA

Python scripting

Stakeholder collaboration

Education

Bachelors in information systems/CS/engineering/analytics

Tools

Jira

Azure DevOps

Confluence

Visio

Lucidchart

Power Automate

UiPath

Job description

AbbVie is seeking an Analyst, Business Systems to accelerate AI, automation, and robotic process automation initiatives within R&D and Global Therapeutics teams. The role collaborates with business users and technology teams to translate needs into clear requirements, stories, and documentation.

The ideal candidate will have a bachelor’s degree in a related field and hands-on experience with AI concepts, Python scripting, and automation tools such as UiPath or Power Automate.