Analyst, Business Systems – AI, Automation & RPA

Allergan; North Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

AbbVie is seeking an Analyst, Business Systems to support the FAiM team in advancing AI, automation, and RPA capabilities for R&D. You will collaborate with stakeholders, document requirements, and help deliver technology solutions that improve efficiency, decision-making, and user experiences across R&D.

The ideal candidate is curious about emerging technologies, comfortable working across business and technical teams, and eager to develop practical experience with AI and business systems

Qualifications

• Bachelor’s degree in information systems, computer science, business, engineering, analytics, or a related field.
• Ability to analyze business processes and communicate requirements clearly.
• Strong written, verbal, organizational, and interpersonal communication skills.
• Demonstrated ability to collaborate with both business and technical stakeholders.
• Strong problem-solving skills, attention to detail, and willingness to learn.
• Ability to manage multiple priorities in a collaboratively, project-based environment.

Responsibilities

• Compliance with applicable Corporate and Divisional Policies and procedures.
• Learning and understanding the business processes around Global Therapeutics Business Teams.
• Responding to questions and consultation with business users regarding current and potential system inputs, processes, and outputs.
• Developing detailed business user requirements, functional requirements, user stories, system documentation, workflow procedures, and data flows.
• Ensuring current and accurate system requirements and documentation for existing and new systems.
• Conducting research and analysis into the nature, effect, and results of system issues and proper resolution.
• Helping to drive alignment between business and technology team on plans, requirements, sprint schedules, trade-offs, and show cases.
• Consulting with functional areas to develop understanding of varied and complex business needs supported by the system.
• Determining how changing business needs will affect the systems.
• Creating and managing system change requests and documentation supporting implementations.
• Working collaboratively and effectively with both technical and business team members.

Skills

Analytical thinking

Communication skills

Collaboration

Prioritization

Problem-solving

Education

Bachelor’s Degree in information systems, computer science, business, engineering, analytics, or a related field

Tools

Python

Jira

Azure DevOps

Confluence

Visio

Lucidchart

Power Automate

UiPath

Job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.

For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology,and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positivelyimpactpatients’ lives. In the role ofAnalyst, Business Systemsyou willhelptackle complex challenges as you developand grow your skillsand diversify your professional experiences.

The Associate Business Systems Analyst will support theFAiMteam in advancing R&D initiatives focused on the development and adoption of artificial intelligence, automation, and robotic process automation (RPA) capabilities. This role will work collaboratively with R&D stakeholders, technology teams, data specialists, and solution developers to understand business needs, document requirements, evaluate opportunities, and helpdeliver technology solutions that improve efficiency, decision-making, and user experiences across R&D.

The ideal candidate is curious about emerging technologies, comfortable working across business and technical teams, and eager to develop practical experience with AI, large language models (LLMs), automation platforms, and business systems analysis in support of R&D priorities.

Responsibilities

• Compliance with applicable Corporate and Divisional Policies and procedures.
• Learningand understandingthe business processes aroundGlobalTherapeutics Business Teams.
• Respondingto questions andconsultationwith business usersregardingcurrent and potential system inputs, processes, and outputs.
• Developingdetailed business user requirements,functional requirements, user stories,system documentation, workflow procedures, anddata flows.
• Ensuringcurrent andaccuratesystemrequirements anddocumentationfor existing and new systems
• Conductingresearch and analysis into the nature, effect, and results of system issues and proper resolution.
• Helping to drivealignment between business and technologyteamon plans, requirements, sprint schedules, trade-offs, and show cases while ensuring all understand the scope and goals of the project.
• Consultingwith functional areas to develop understanding of the varied and complex business needs supported by the system.
• Determininghow changing business needs will affect the systems.
• Creating and managing system change requests anddocumentation supporting implementations.
• Working collaboratively andeffectively with both technical and business team members.

Qualifications

Required

• Bachelor’s Degree in information systems, computer science, business, engineering, analytics, or a related field.
• Ability to analyze business processes and communicate requirements clearly.
• Strong written, verbal, organizational, and interpersonal communication skills.
• Demonstrated ability to collaborate effectively with both business and technical stakeholders.
• Strong problem-solving skills, attention to detail, and willingness to learn.
• Ability to manage multiple priorities in a collaborative, project-based environment.

Preferred

• Some experience through internships, academic projects, co-op assignments, or entry-level professional work in business analysis, technology, process improvement, data, automation, or a related area.
• Familiarity with artificial intelligence, generative AI, machine learning concepts, or large language models.
• Knowledge of prompt design, LLM use cases, retrieval-augmented generation, AI agents, or evaluation approaches.
• Experience with Python, including basic scripting, data manipulation, API integration, or automation.
• Exposure to RPA or workflow automation platforms.
• Experience with process mapping, requirements management, Agile methods, or user story development.
• Familiarity with data concepts, relational databases, APIs, or system integrations.
• Experience with tools such as Jira, Azure DevOps, Confluence, Visio,Lucidchart, Power Automate, UiPath, or comparable platforms.
• Understanding ofsoftware development life cycle concepts and testing practices.
• Interestin regulated industries, life sciences,and healthcare.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company'ssoleandabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html