AI & Analytics Business Systems Analyst

University Of Michigan; Michigan; Hybrid; USD 69,000 - 88,000; Full time

Benefits offered by this job

Generous paid time off

Retirement plan with matching

Comprehensive health insurance

Life insurance

Long-term disability

Job summary

The Ross IT Department at the University of Michigan seeks a Business Systems Analyst to bridge business and technology, driving AI, automation, analytics, and data-driven improvements across departments. You will guide projects from concept to implementation with developers, PMs, architects, and security teams, reporting to the Director of Application Services.

This hybrid role based in Ann Arbor requires three on-site days weekly and does not offer visa sponsorship.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Data Analytics, or related field.
• Experience in business analysis, requirements gathering, process analysis, and technology solution design.
• Experience documenting requirements using user stories, use cases, process flows, wireframes, business rules, functional specifications, and acceptance criteria.
• Knowledge of business analysis, process improvement, project management, Agile methodologies, and SDLC practices.
• Analytical skills to evaluate business needs and recommend practical technology solutions.
• Proficiency with productivity and collaboration tools such as Microsoft 365, Google Workspace, Lucidchart, Visio, Jira, or Azure DevOps.
• Experience communicating complex technical concepts to both technical and non-technical audiences.

Responsibilities

• Project Requirements Gathering, Data Analysis, and Project Management - 70%: define goals, requirements, AI/automation/analytics opportunities; lead discovery sessions; develop briefs, user stories, process maps, and acceptance criteria; collaborate to define scope and milestones; coordinate UAT; analyze data and outcomes.
• Process Improvement and Documentation - 20%: evaluate feasibility and compliance; support implementation with change communications, training, documentation, and reviews.
• Training and Skills Development - 10%: maintain expertise in business analysis, AI, prompt engineering, automation; educate partners and contribute to governance and reusable resources.

Job description

The Ross IT Department at the University of Michigan seeks a Business Systems Analyst to bridge business and technology, driving AI, automation, analytics, and data-driven improvements across departments. You will guide projects from concept to implementation with developers, PMs, architects, and security teams, reporting to the Director of Application Services.

This hybrid role based in Ann Arbor requires three on-site days weekly and does not offer visa sponsorship.