AI AML Technical Account Partner

Napier Technologies Limited.; Atlanta (GA); On-site; USD 100,000 - 150,000; Full time

Job summary

Napier seeks a Technical Account Manager to be the primary client contact from onboarding through ongoing support. You will collaborate with product and engineering teams to ensure Napier AI solutions meet client goals and deadlines.

Responsibilities include analyzing client data for insights, guiding remediation plans, and delivering training to client teams to maximize ROI. Strong communication and technical fluency are essential for success in this role.

Qualifications

• Experience with SQL queries, preferably PostgreSQL.
• Experience with Elastic Search.
• Proficiency in Python scripting and modifying existing scripts.
• Solid understanding of HTTP protocol, REST and webhooks.
• Familiarity with Apache NiFi is a plus.
• Proficient in Microsoft Office Suite.

Responsibilities

• Serve as the primary point of contact for clients, understanding their goals and Napier AI solutions.
• Engage with clients from project phase through implementation and support, resolving issues quickly.
• Collaborate with teams to align product roadmap, changes, and releases.
• Lead technical discussions with client IT departments and present remediation plans.
• Analyze client data to identify trends and drive ROI from Napier solutions.
• Provide training and ensure client teams are equipped to use Napier products.

Skills

Kubernetes basics

SQL queries

PostgreSQL

Elastic Search

Python scripting

HTTP/REST

NiFi

Communication

Tools

PostgreSQL

Elastic Search

Python scripting

Postman

HTTP/REST APIs

Apache NiFi

Microsoft Office

Job description

Napier seeks a Technical Account Manager to be the primary client contact from onboarding through ongoing support. You will collaborate with product and engineering teams to ensure Napier AI solutions meet client goals and deadlines.

Responsibilities include analyzing client data for insights, guiding remediation plans, and delivering training to client teams to maximize ROI. Strong communication and technical fluency are essential for success in this role.