AI Agents Software Engineer - Founding Team

Pallet; San Francisco (CA); Hybrid; USD 150,000 - 250,000; Full time

Job summary

Join a pioneering company in the logistics sector as an AI Agents Software Engineer. You will develop cutting-edge AI-driven automation solutions that enhance operational efficiency and revolutionize logistics workflows. Collaborating with a highly skilled team, you’ll build intelligent agents capable of navigating complex tasks and integrating seamlessly into existing systems. This role offers a unique opportunity to make a significant impact in a rapidly growing industry, backed by substantial funding and a vision for the future of AI in logistics. If you are passionate about innovation and eager to shape the future, this is the perfect opportunity for you.

Benefits

Health, Vision, and Dental benefits

Life Insurance and Accidental Insurance

401k option

Monthly happy hours

Yearly learning and development stipend

Commuter benefits

Uber ride stipend for late work

Qualifications

• 3+ years of experience in Software Engineering, ideally in startup and enterprise environments.
• Proficiency in Node.js, TypeScript, GraphQL, and PostgreSQL.

Responsibilities

• Develop intelligent agents for logistics automation, document processing, and voice interactions.
• Design APIs and database solutions that integrate AI agents with enterprise systems.

Skills

Software Engineering

Problem-solving

Collaboration

AI-driven automation

Product Development

Education

Bachelor's degree in Computer Science or related field

Tools

Node.js

TypeScript

GraphQL

PostgreSQL

Job description

AI Agents Software Engineer - Founding Team

Location: San Francisco, CA (Hybrid, 3-4x per week in office)

About Pallet

Pallet is redefining the logistics industry with AI-driven automation. Based in San Francisco and backed by $21 million in funding from Bain Capital Ventures, Bessemer, and other top investors, we are building cutting-edge AI-powered solutions that eliminate manual data entry, optimize warehouse operations, and streamline logistics management.

Our flagship products—a Transportation Management System (TMS) and a Warehouse Management System (WMS)—provide businesses with end-to-end visibility, automation, and operational control. Our AI Agents take automation to the next level, seamlessly integrating into logistics workflows to reduce costs, improve efficiency, and enhance customer satisfaction.

Join us in transforming logistics and shaping the future of AI-powered business operations.

The Role: AI Agents Software Engineer

As an AI Agents Software Engineer at Pallet, you will be at the forefront of developing intelligent, adaptable automation solutions for the logistics industry. Our AI-driven agentic workflows are designed to augment human capabilities, handling complex back-office tasks with high accuracy while integrating seamlessly into existing enterprise systems.

You will be working with a small, high-impact team of engineers and operators to build AI agents that automate workflows such as document processing, customer portal updates, and voice-based interactions. This is an opportunity to make a direct impact on a rapidly growing product with significant industry traction.

What You'll Be Working On

• Build intelligent agents that can navigate web portals, process documents, and handle voice-based interactions with human-like accuracy.
• Enable AI agents to learn from human supervision and dynamically adjust to changing workflows, applications, and data structures.
• Ensure our AI-driven automation systems can handle high-volume logistics processes across multiple industries with reliability and efficiency.
• Design and implement APIs, database solutions, and front-end interfaces that connect our AI agents with enterprise software stacks.
• Optimize AI models for speed, accuracy, and scalability, ensuring human-in-the-loop supervision enhances rather than bottlenecks efficiency.

What You Bring

• 3+ years of Software Engineering experience, ideally with exposure to both startup and enterprise-scale engineering environments.
• A track record of delivering impactful business outcomes through innovative product development or high-impact technical initiatives.
• Experience leading engineering teams, mentoring junior engineers, and fostering a culture of collaboration and innovation.
• Proficiency in Node.js, TypeScript, GraphQL, PostgreSQL, and related technologies.
• A problem-solving mindset and a passion for building intelligent, scalable automation solutions.
• Bonus: Experience with AI/ML technologies, RPA, or NLP-driven automation.

Why Join Us?

• Build AI-powered agents that revolutionize logistics operations.
• Work closely with industry leaders to build transformative solutions.
• We’ve raised over $50 million from leading investors and have Fortune 500 logistics companies knocking on our door.
• Salary range of $150,000-$250,000 + generous equity.
• Monthly happy hours & company offsites.
• Weekly team lunches and dinners in the office.
• Health, Vision, and Dental benefits.
• Life Insurance and Accidental Insurance.
• Generous salary and equity for all staff.
• 401k option; helping you save for the future.
• Yearly learning and development stipend.
• Commuter benefits for bay area employees.
• Uber ride stipend if you ever have to work late in the office.

Interview Process

• Intro Chat (30 mins) - With Recruiter or Hiring Manager.
• Technical Screen (60 mins) - Interview with a Pallet Engineer.
• Hiring Manager Chat (30 mins) - Meet with our CEO and Founder.
• Final Interview (~4 hours) - A deep dive into technical and problem-solving challenges.
• Background & Reference Check.

We move fast, and we’ll keep you informed at every stage of the process.

Join Us in Shaping the Future of AI in Logistics

Are you passionate about AI-driven automation, 0-to-1 product development, and solving complex engineering challenges? If so, we’d love to chat. Apply now and be part of a team building the next generation of intelligent automation solutions!

Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.