AI Adoption & Technical Success Manager

OutSystems; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

OutSystems seeks a Technical Success Manager to independently manage top-tier accounts and drive AI adoption of our platform across complex IT environments. You will empower clients to build agent-centric applications and reduce cognitive load for end users.

As a trusted advisor, you will work with product teams and Global Support to resolve challenges, design adoption plans, and guide engineering teams through Agent Workflows to maximize platform value.

Qualifications

• Strong written and verbal communication; ability to build trust and relationships.
• Experience in AI or OutSystems certifications is a plus.
• Bilingual English/Spanish proficiency.

Responsibilities

• Manage a portfolio of top-tier accounts and accelerate AI adoption in large-scale environments.
• Perform technical reviews to ensure OutSystems best practices.
• Design adoption plans to drive business impact with agentic systems.
• Guide customer development teams through Agent Workflows using OutSystems tools.
• Advocate for customers and coordinate with Product Management and Global Support.

Skills

Soft skills

Communication

Problem solving

Analytical thinking

Understanding complex requirements

Business outcomes

Web/Web mobile development

SDLC

AI prompt engineering

LLM integration

Agentic systems

Architecture principles

Governance

Security concepts

Infrastructure performance/troublesho.

Education

Bachelor’s degree in a technical field

Job description

OutSystems seeks a Technical Success Manager to independently manage top-tier accounts and drive AI adoption of our platform across complex IT environments. You will empower clients to build agent-centric applications and reduce cognitive load for end users.

As a trusted advisor, you will work with product teams and Global Support to resolve challenges, design adoption plans, and guide engineering teams through Agent Workflows to maximize platform value.