AI Adoption & Customer Success Manager

CAMP Systems International, Inc.; Merrimack (NH); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

CAMP Systems International, Inc. seeks an Adoption Manager within CAMP Aviate to guide AI-driven ERP adoption from late sales through deployment, training, and sustained value realization. You’ll partner with customer leaders, sales, product, engineering, and services teams to secure active usage and measurable outcomes.

You will diagnose usage barriers, design adoption plans, and coach users while aligning stakeholders and driving value across complex enterprise deployments.

Qualifikationen

• Experience in enterprise technology adoption, implementation, or consulting.
• Proven ability to drive user adoption after software go-live.
• Strong facilitation and training skills.
• Effective collaboration with executives and cross-functional teams.

Aufgaben

• Develop adoption plans with workflows, milestones, and value measures.
• Guide customers through kickoff, deployment, and integration into operations.
• Train and coach users; verify training changes behavior.
• Identify usage gaps, drive issue resolution, and communicate progress across teams.

Kenntnisse

Customer Success

Project coordination

Training

Stakeholder management

Executive collaboration

Ausbildung

Bachelor's degree or equivalent

Tools

CRM systems

Jobbeschreibung

CAMP Systems International, Inc. seeks an Adoption Manager within CAMP Aviate to guide AI-driven ERP adoption from late sales through deployment, training, and sustained value realization. You’ll partner with customer leaders, sales, product, engineering, and services teams to secure active usage and measurable outcomes.

You will diagnose usage barriers, design adoption plans, and coach users while aligning stakeholders and driving value across complex enterprise deployments.