Agile IT Intern: Jira Automation & Data Governance

OCC; Chicago (IL); Hybrid; USD 24,000 - 26,000; Full time

Job summary

OCC in Chicago is offering a year‑round internship in Agile Management Solutions. The program teaches transferable IT and business-analyst skills through two projects: Jira automation and ServiceNow/Confluence integration discovery.

Interns gain experience with data analysis, workflow governance, and enterprise-system knowledge in a structured, mentor‑led setting. The role emphasizes attention to detail, strong communication, and the ability to present findings to a technical audience while

Qualifications

• Foundation in spreadsheets and data analysis is required.
• Interest in enterprise IT systems and basic scripting signals aptitude.
• Scripting projects are preferred but not required.

Responsibilities

• Jira Automation Rule Inventory/Cleanup and ticket volume baseline work.
• ServiceNow/Confluence integration discovery and governance work.

Skills

Data analysis

Spreadsheet proficiency

Query logic

Education

Undergraduate or graduate student status

Tools

Jira

ServiceNow

SQL

Job description

OCC in Chicago is offering a year‑round internship in Agile Management Solutions. The program teaches transferable IT and business-analyst skills through two projects: Jira automation and ServiceNow/Confluence integration discovery.

Interns gain experience with data analysis, workflow governance, and enterprise-system knowledge in a structured, mentor‑led setting. The role emphasizes attention to detail, strong communication, and the ability to present findings to a technical audience while