Agile Delivery Lead - AI & Automation

Thomson Reuters; Frisco (TX); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid Work Model

Flex My Way

Career Development

Headspace app & tuition reimbursement

Job summary

Thomson Reuters in Frisco, Texas is seeking an Agile Delivery Lead for AI and automation initiatives within Legal Service Management. You will guide the daily delivery of MVPs, collaborate with automation engineers, and shape a backlog that clearly prioritizes work to maximize learning and value.

The role emphasizes rapid feedback, breaking work into small increments, and turning evolving requirements into well-defined user stories, acceptance criteria, and definitions of done, while balancing

Qualifications

• Experience leading daily Agile delivery of engineering/automation teams.
• Deep understanding of small-batch delivery, MVPs, iterative delivery, feedback loops, and WIP limits.
• Ability to turn ambiguous ideas into actionable backlog items with clear acceptance criteria.
• Comfort working with senior engineers and automation specialists without formal authority.
• Ability to measure software-delivery effectiveness and adapt.
• Data-driven approach to flow improvement and decision support.

Responsibilities

• Lead day-to-day Agile delivery of AI and automation experiments from idea through MVP and production.
• Maintain a cardinally ordered backlog with clear priority.
• Clarify outcomes and help write well-defined user stories, acceptance criteria, and definitions of done.
• Facilitate backlog refinement, coordination, iteration planning, reviews, and retrospectives.
• Break opportunities into small increments, limit WIP, and focus on high-priority work.
• Identify barriers, resolve ambiguity, and bring experts together to keep work moving.
• Use delivery data to identify bottlenecks and communicate learning and value.

Skills

Agile delivery

Backlog management

User stories

MVP development

Data-driven decisions

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Tools

Azure DevOps

Job description

Agile Delivery Lead, AI & Automation

Job Description

At Thomson Reuters, we are changing how work gets done and redefining what excellent technology-based service looks like. Within Legal Service Management (LSM), we are running more AI and automation experiments, faster, so we can learn quickly and deliver measurable value.

As an Agile Delivery Lead, you will lead the daily delivery of small, high-impact automation initiatives, including AI Agents and other forms of automation. This is not a traditional project management role. You will work with experienced automation practitioners and engineers. Some are dedicated team members, and others rotate in from service delivery teams. Together you will create clarity, maintain focus, remove impediments, and deliver working solutions in small increments.

Key Responsibilities

• Lead day-to-day Agile delivery of AI and automation experiments, from initial idea through minimum viable product (MVP), validation, and production, with an emphasis on rapid feedback and maximizing learning.
  
• Partner with LSM leaders, automation experts, and engineers to maintain a cardinally ordered backlog that makes clear what is first, second, and third in priority.
  
• Make sure upcoming work is delivery-ready by facilitating requirements discovery, clarifying intended outcomes, and helping write well-defined user stories, acceptance criteria, and definitions of done.
  
• Facilitate backlog refinement, daily coordination, iteration planning, reviews, and retrospectives. Adapt Agile practices to the team's needs instead of running ceremonies mechanically.
  
• Break large or ambiguous opportunities into the smallest valuable increments, limit work in progress, and help the team finish the highest-priority work before starting more.
  
• Quickly identify and clear barriers, resolve ambiguity, and bring the right experts together to keep priority work moving.
  
• Use delivery data to identify bottlenecks, improve cycle time and throughput, support decisions, and communicate the value and learning the team produces.
  

Required Qualifications

• Demonstrated experience leading the daily Agile delivery of high-output engineering, automation, or technology teams.
  
• Deep practical understanding of small-batch delivery, cardinal prioritization, MVP development, iterative delivery, feedback loops, and limiting work in progress.
  
• Ability to turn ambiguous ideas and business needs into clear, actionable backlog items, with experience in requirements clarification, story decomposition, backlog refinement, and meaningful acceptance criteria.
  
• Comfort working with senior engineers, architects, and automation specialists, and the ability to constructively challenge complexity, unclear priorities, and excessive work in progress without relying on formal authority.
  
• Skill in facilitating Agile practices that improve delivery, and the ability to explain clearly how to measure software-delivery effectiveness while staying open to learning and adapting.
  
• Use of data to improve flow, support decisions, and communicate delivered value, with comfort in an environment where requirements evolve and learning is part of delivery.
  
• Bachelor's degree or equivalent practical experience.
  

Preferred Qualifications

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), PMI Agile Certified Practitioner (PMI-ACP), or equivalent demonstrated Agile delivery experience.
  
• Experience delivering AI Agents, generative AI, intelligent automation, or workflow automation. This includes lightweight business analysis practices such as requirements elicitation, process mapping, user-story development, and acceptance-criteria definition.
  
• Experience with Lean or Kanban practices, including WIP limits, cycle time, throughput, and aging-work analysis. ITIL Foundation certification or practical technology service-management experience is also beneficial.
  
• Experience using Azure DevOps (ADO) or a similar backlog and delivery-management platform.
  
• Experience delivering technology within enterprise security, governance, and responsible AI expectations.
  

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs,