Agile Delivery Coach | Scrum Master

MAXIMUS; Birmingham (AL); On-site; USD 95,000 - 125,000; Full time

Job summary

MAXIMUS is seeking a Senior Scrum Master to guide multiple delivery squads in agile practices, remove impediments and drive predictable, value-focused deliveries. You will coach teams, manage risks, and promote ownership, collaboration and continuous improvement across programs.

You’ll mentor product owners and stakeholders, deliver clear delivery dashboards, and foster a culture of high performance, quality and operational resilience across technology and business units.

Qualifications

• Certified Scrum Master certification or equivalent agile delivery qualification.
• Experience coaching agile practices and facilitating ceremonies.
• Ability to coach both technical and non-technical teammates in agile methods.

Responsibilities

• Facilitate effective Scrum ceremonies, coach squads in agile principles and behaviours, promote self-organisation and ownership, and help product owners and delivery teams maintain focus on customer and business value.
• Identify, manage and remove delivery impediments, improve team flow and predictability, support capacity and release planning, coordinate cross-squad dependencies and help squads balance pace, quality, and operational resilience.
• Mentor squad members, product owners and stakeholders in agile practices, facilitate collaborative problem-solving, challenge ineffective ways of working and ensure improvement actions arising from retrospectives, delivery data and feedback are owned and delivered.
• Use appropriate deliver measures, including throughput, lead time, cycle time, work in progress, work-item ageing, predictability and defect trends to identify risks, improve squad performance and provide meaningful delivery dashboards and stakeholder insights.
• Build strong relationships across technology and the wider MAXIMUS organisation, translate delivery challenges into clear business impacts, communicate progress and dependencies effectively and facilitate informed planning, prioritisation and decision-making.
• Promote DevOps, continuous-delivery, automation, customer-centred and outcome-based practices, support effective use of approved delivery platforms and encourage responsible adoption of AI-enabled productivity and collaboration tools where these provide measurable value.
• Maintain accurate delivery information within the agreed platform as a single source of truth and ensure risks, assumptions, issues, dependencies, blockers actions and decisions are recorded, assigned to accountable owners, regularly reviewed, clearly reported and escalated where required.

Skills

Certified Scrum Master (CSM)

Agile coaching

Scrum & Kanban

Stakeholder management

Delivery metrics & dashboards

Azure DevOps/Jira/Rally

Tools

Azure DevOps

Jira

Rally

Job description

MAXIMUS is seeking a Senior Scrum Master to guide multiple delivery squads in agile practices, remove impediments and drive predictable, value-focused deliveries. You will coach teams, manage risks, and promote ownership, collaboration and continuous improvement across programs.

You’ll mentor product owners and stakeholders, deliver clear delivery dashboards, and foster a culture of high performance, quality and operational resilience across technology and business units.