Agile Delivery Coach & Scrum Master

MAXIMUS; Shreveport (LA); Sur place; USD 60 000 - 87 000; Plein temps

Résumé du poste

MAXIMUS is seeking a Scrum Master to enable cross-functional delivery squads to provide customer and business value with focus on quality, security and operational readiness. You will coach agile practices, remove impediments, and deliver accurate visibility through metrics and dashboards.

Engage with product owners and stakeholders to improve flow, predictability and collaboration, while promoting DevOps and AI-enabled productivity tools where appropriate.

Qualifications

• Certified Scrum Master or equivalent agile delivery qualification.
• Agile coaching, Kanban, Lean, Product or DevOps certification (Desirable).
• SAFe or other scaled-delivery certification (Desirable).
• Equivalent experience in technology, digital, software engineering or product delivery environments.

Responsabilités

• Facilitate effective Scrum ceremonies, coach squads in agile principles and behaviours, promote self-organisation and ownership, and help product owners and delivery teams maintain focus on customer and business value.
• Identify, manage and remove delivery impediments, improve team flow and predictability, support capacity and release planning, coordinate cross-squad dependencies and help squads balance pace, quality, and operational resilience.
• Mentor squad members, product owners and stakeholders in agile practices, facilitate collaborative problem-solving, challenge ineffective ways of working and ensure improvement actions arising from retrospectives, delivery data and feedback are owned and delivered.
• Use appropriate delivery measures, including throughput, lead time, cycle time, work in progress, work-item ageing, predictability and defect trends to identify risks, improve squad performance and provide meaningful delivery dashboards and stakeholder insights.
• Build strong relationships across technology and the wider Maximus organisation, translate delivery challenges into clear business impacts, communicate progress and dependencies effectively and facilitate informed planning, prioritisation and decision-making.
• Promote DevOps, continuous-delivery, automation, customer-centred and outcome-based practices, support effective use of approved delivery platforms and encourage responsible adoption of AI-enabled productivity and collaboration tools where these provide measurable value.
• Maintain accurate delivery information within the agreed platform as a single source of truth and ensure risks, assumptions, issues, dependencies, blockers actions and decisions are recorded, assigned to accountable owners, regularly reviewed, clearly reported and escalated where required.

Connaissances

Scrum Master

Agile coaching

Facilitation

Delivery metrics

Stakeholder mgmt

Communication

Cross-team dependencies

Team leadership

Agile tooling

Formation

CSM/PSMI/II or equivalent agile

Agile/DevOps certification (Desirable)

SAFe or scaled delivery cert (Desirable)

Experience in tech/digital delivery

Outils

Azure DevOps

Jira

Rally

Description du poste

MAXIMUS is seeking a Scrum Master to enable cross-functional delivery squads to provide customer and business value with focus on quality, security and operational readiness. You will coach agile practices, remove impediments, and deliver accurate visibility through metrics and dashboards.

Engage with product owners and stakeholders to improve flow, predictability and collaboration, while promoting DevOps and AI-enabled productivity tools where appropriate.