Agile Delivery Coach for Tech Squads

MAXIMUS; Baltimore (MD); Presencial; USD 74.000 - 101.000; Jornada completa

Descripción de la vacante

MAXIMUS is seeking a Scrum Master to enable cross-functional technology delivery squads to work with focus on value, quality and operational readiness. The role requires coaching agile practices, removing impediments and providing visibility through metrics and dashboards.

You will mentor product owners, manage risks and dependencies, and collaborate with stakeholders to drive improved flow and predictability across multiple squads.

Formación

• Certified Scrum Master (CSM), Professional Scrum Master I or II (PSMI/II), or equivalent agile delivery qualification.
• Agile coaching, Kanban, Lean, Product or DevOps certification (Desirable).
• SAFe or other scaled-delivery certification (Desirable).
• Equivalent experience within technology, digital, software engineering or product delivery environments.

Responsabilidades

• Facilitate effective Scrum ceremonies, coach squads in agile principles and behaviours, promote self-organisation and ownership, and help product owners and delivery teams maintain focus on customer and business value.
• Identify, manage and remove delivery impediments, improve team flow and predictability, support capacity and release planning, coordinate cross-squad dependencies and help squads balance pace, quality, and operational resilience.
• Mentor squad members, product owners and stakeholders in agile practices, facilitate collaborative problem-solving, challenge ineffective ways of working and ensure improvement actions arising from retrospectives, delivery data and feedback are owned and delivered.
• Use appropriate deliver measures, including throughput, lead time, cycle time, work in progress, work-item ageing, predictability and defect trends to identify risks, improve squad performance and provide meaningful delivery dashboards and stakeholder insights.
• Build strong relationships across technology and the wider Maximus organisation, translate delivery challenges into clear business impacts, communicate progress and dependencies effectively and facilitate informed planning, prioritisation and decision-making.
• Promote DevOps, continuous-delivery, automation, customer-centred and outcome-based practices, support effective use of approved delivery platforms and encourage responsible adoption of AI-enabled productivity and collaboration tools where these provide measurable value.
• Maintain accurate delivery information within the agreed platform as a single source of truth and ensure risks, assumptions, issues, dependencies, blockers actions and decisions are recorded, assigned to accountable owners, regularly reviewed, clearly reported and escalated where required.

Conocimientos

Scrum Master experience

Agile coaching

Facilitation

Stakeholder management

Delivery metrics

Team coaching

Communication

Risk management

Educación

Certified Scrum Master (CSM)

Herramientas

Azure DevOps

Jira

Rally

Descripción del empleo

MAXIMUS is seeking a Scrum Master to enable cross-functional technology delivery squads to work with focus on value, quality and operational readiness. The role requires coaching agile practices, removing impediments and providing visibility through metrics and dashboards.

You will mentor product owners, manage risks and dependencies, and collaborate with stakeholders to drive improved flow and predictability across multiple squads.