Agentic Commerce Delivery Manager — Architecture & AI

Accenture; Mountain View (CA); On-site; USD 94,000 - 266,000; Full time

Job summary

Accenture Song – Customer Technology, Commerce seeks a Manager to lead the design, delivery, and scaling of Agentic Commerce workstreams. You will ensure AI-driven capabilities are production-ready and integrated with enterprise commerce ecosystems.

You will drive architecture patterns across Salesforce, Adobe, SAP, and MACH stacks, mentor multidisciplinary teams, and deliver end-to-end value realization for global customers in B2C, B2B, and B2B2C contexts.

Qualifications

• 7+ years delivering enterprise-scale commerce and digital platforms with experience in the role's scope.
• Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or MACH stacks).
• Hands-on experience building agentic AI capabilities integrated into production systems.
• Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems.
• Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms.
• Industry expertise in CMT Industry.

Responsibilities

• Lead design, delivery, and scaling of Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready, secure, and well integrated with enterprise commerce ecosystems.
• Apply and extend Agentic Commerce architecture patterns across composable and platform-led commerce implementations.
• Translate AI-driven commerce designs into executable build plans aligned to Salesforce, Adobe, SAP, and MACH ecosystems.
• Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments.
• Design modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services.
• Implement CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP.
• Deliver integration with CRM, CDP, payments, order management, pricing, and fulfillment systems.
• Track KPIs measuring agent performance, conversion uplift, and ROI.
• Engage senior client stakeholders, translating architectures into delivery outcomes.

Skills

Enterprise-scale commerce

Salesforce Commerce

Adobe Commerce

SAP Commerce

MACH stacks

Agentic AI

Microservices

LLMs + RAG

Vector databases

AI governance

Mentoring teams

Tools

CI/CD

Kubernetes

Azure

AWS

GCP

Job description

Accenture Song – Customer Technology, Commerce seeks a Manager to lead the design, delivery, and scaling of Agentic Commerce workstreams. You will ensure AI-driven capabilities are production-ready and integrated with enterprise commerce ecosystems.

You will drive architecture patterns across Salesforce, Adobe, SAP, and MACH stacks, mentor multidisciplinary teams, and deliver end-to-end value realization for global customers in B2C, B2B, and B2B2C contexts.