Agentic Commerce Delivery Lead — AI-Driven Platforms

Accenture; Oklahoma City (OK); On-site; USD 90,000 - 265,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Bonus opportunities

Job summary

Accenture Song – Customer Technology, Commerce practice seeks a Manager to lead Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and well integrated with enterprise commerce ecosystems.

You will guide delivery across design, build, rollout, and value realization for global clients in B2C, B2B, and B2B2C spaces, while mentoring engineering teams across AI, backend, cloud, and commerce platforms.

Qualifications

• 7+ years of experience delivering enterprise-scale commerce and digital platforms
• Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks)
• Hands-on experience building agentic AI capabilities integrated into production systems
• Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems
• Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms
• Industry expertise in CMT Industry

Responsibilities

• Lead delivery of Agentic Commerce workstreams where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks)
• Own delivery of solution components and workstreams—from design through build, rollout, and value realization
• Work with global clients across B2C, B2B, and B2B2C commerce
• Grow and mentor multidisciplinary engineering teams across AI, backend, cloud, and commerce platforms
• Translate AI-driven commerce designs into executable build plans aligned to Salesforce, Adobe, SAP, and MACH ecosystems
• Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments
• Design modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services
• Apply enterprise-grade standards for scalability, security, observability, and reliability of agentic systems
• Contribute to build vs. buy evaluations across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure
• Manage engineering and delivery pods across AI, backend, data, cloud, and DevOps
• Implement CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP
• Deliver integration with CRM, CDP, payments, order management, pricing, and fulfillment systems
• Implement policy-driven architecture including governance, compliance, auditability, and explainability
• Track technical and business KPIs measuring agent performance, conversion uplift, operational efficiency, and ROI
• Operate human-in-the-loop and feedback mechanisms to continuously improve agent effectiveness
• Contribute to industry-specific POVs, demos, and proposal assets for Agentic Commerce implementations
• Build and enhance internal accelerators, reference architectures, and reusable components
• Engage senior client stakeholders, translating architectures into delivery outcomes
• Proven success delivering prototype-to-production work with CI/CD, cloud-native architecture, and DevOps

Job description

Accenture Song – Customer Technology, Commerce practice seeks a Manager to lead Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and well integrated with enterprise commerce ecosystems.

You will guide delivery across design, build, rollout, and value realization for global clients in B2C, B2B, and B2B2C spaces, while mentoring engineering teams across AI, backend, cloud, and commerce platforms.