Agentic Commerce Delivery & Architecture Lead

Accenture; Raleigh (NC); Hybrid; USD 120,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Bonus opportunities

Paid holidays and time off

Job summary

Accenture Song seeks a Manager in Customer Technology – Commerce to lead Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and well integrated with enterprise commerce ecosystems. You will drive architecture, delivery, and governance across CRM, CDP, payments, and order management integrations.

Join a team delivering enterprise-scale commerce platforms with Google Cloud/AWS/Azure, mentoring engineers across AI, backend, cloud, and commerce domains, and shaping

Qualifications

• 7+ years delivering enterprise-scale commerce and digital platforms.
• Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or MACH).
• Experience integrating LLMs, RAG, vector databases, and AI into enterprise platforms.

Responsibilities

• Lead delivery of Agentic Commerce workstreams from design through value realization.
• Ensure AI-driven capabilities are production-ready, secure, and integrated with commerce ecosystems.
• Apply and extend architecture patterns across composable and platform-led implementations.
• Oversee CI/CD, cloud deployments, and Kubernetes scaling on major cloud providers.
• Deliver integration with CRM, CDP, payments, and order management systems.
• Mentor multidisciplinary engineering teams across AI, backend, cloud, and commerce platforms.

Skills

Agentic Commerce delivery

AI-enabled commerce

Enterprise architectures

Leadership & mentoring

Client engagement

Tools

Salesforce Commerce

Adobe Commerce

SAP Commerce

MACH stacks

LLM Platforms

Vector databases

Job description

Accenture Song seeks a Manager in Customer Technology – Commerce to lead Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and well integrated with enterprise commerce ecosystems. You will drive architecture, delivery, and governance across CRM, CDP, payments, and order management integrations.

Join a team delivering enterprise-scale commerce platforms with Google Cloud/AWS/Azure, mentoring engineers across AI, backend, cloud, and commerce domains, and shaping