Agentic AI Product Manager (Claims)

CCC Information Services; Chicago Heights (IL); Sur place; USD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

401K Match

Paid time off

Annual Incentive Plan

Performance Bonus

Health insurance

Stock Purchase Plan

Résumé du poste

CCC Intelligent Solutions is seeking a Product Manager to own the development of the Agentic product platform, a new AI-driven line focused on improving the claims experience. This role is ideal for a hands‑on PM who thrives in zero‑to‑one product building, complex enterprise workflows, and regulated environments.

You will define agentic capabilities, governance, and safety requirements, work with claims experts, and translate customer insight into product decisions for enterprise customers.

Qualifications

• 3+ years of product management experience in enterprise software or a high-growth SaaS environment.
• Experience owning a product from discovery through launch and iteration.
• Experience in regulated industries or complex workflows.
• Track record shipping AI-driven products, with LLM-based or agentic systems preferred.
• Ability to translate customer needs into measurable product requirements and decisions.

Responsabilités

• Own the product strategy, roadmap, and business case for agentic capabilities, taking the work from initial concept through customer validation, launch, and iteration
• Define what the agents do, including the claims workflows they manage, where people remain in the loop, and how autonomy expands as performance and trust are demonstrated
• Set product requirements for quality and safety, including evaluations, guardrails, escalation paths, and auditability, in partnership with engineering, legal, compliance, and claims experts
• Work directly with claims leaders and end users to identify high-value problems, validate product concepts, and translate customer insight into product decisions
• Own the product story, value proposition, and proof points, partnering with sales, customer success, and product marketing to bring the product to market
• Partner closely with engineering and design to prototype, build, test, and ship working agentic experiences, using AI tools to accelerate learning and delivery
• Define success measures, adoption hypotheses, and decision criteria for each product investment, and make clear recommendations about when to iterate, scale, or stop

Connaissances

Product strategy

Roadmap ownership

Enterprise software

AI-powered products

Stakeholder management

Description du poste

CCC Intelligent Solutions is seeking a Product Manager to own the development of the Agentic product platform, a new AI-driven line focused on improving the claims experience. This role is ideal for a hands‑on PM who thrives in zero‑to‑one product building, complex enterprise workflows, and regulated environments.

You will define agentic capabilities, governance, and safety requirements, work with claims experts, and translate customer insight into product decisions for enterprise customers.