Product Manager, AI Agent Platform (Claims)

CCC Information Services; Chicago (IL); Presencial; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

CCC Intelligent Solutions Inc. (CCC) is hiring a Product Manager to own the development of its Agentic AI product platform. You will drive discovery through launch, partnering with engineering, design, and customers to shape agentic capabilities in high-stakes claims workflows.

You will define strategy, requirements, and success metrics, working with senior stakeholders across claims, legal, and product marketing to ensure safe, compliant, and impactful product delivery.

Formación

• 3+ years of product management experience in enterprise software or a high-growth SaaS environment.
• Experience owning a product or significant product area from discovery through launch and iteration.
• Experience working in or learning a complex, regulated industry.
• Demonstrated experience building and shipping AI-driven products; experience with LLM-based or agentic systems strongly preferred.
• Track record of working directly with enterprise customers and senior stakeholders to validate product direction and communicate value.
• Ability to translate customer needs into product requirements, priorities, measurable outcomes, and clear decisions.

Responsabilidades

• Own the product strategy, roadmap, and business case for agentic capabilities, taking the work from initial concept through customer validation, launch, and iteration.
• Define what the agents do, including the claims workflows they manage, where people remain in the loop, and how autonomy expands as performance and trust are demonstrated.
• Set product requirements for quality and safety, including evaluations, guardrails, escalation paths, and auditability, in partnership with engineering, legal, compliance, and claims experts.
• Work directly with claims leaders and end users to identify high-value problems, validate product concepts, and translate customer insight into product decisions.
• Own the product story, value proposition, and proof points, partnering with sales, customer success, and product marketing to bring the product to market.
• Partner closely with engineering and design to prototype, build, test, and ship working agentic experiences, using AI tools to accelerate learning and delivery.
• Define success measures, adoption hypotheses, and decision criteria for each product investment, and make clear recommendations about when to iterate, scale, or stop.

Descripción del empleo

CCC Intelligent Solutions Inc. (CCC) is hiring a Product Manager to own the development of its Agentic AI product platform. You will drive discovery through launch, partnering with engineering, design, and customers to shape agentic capabilities in high-stakes claims workflows.

You will define strategy, requirements, and success metrics, working with senior stakeholders across claims, legal, and product marketing to ensure safe, compliant, and impactful product delivery.