Agent's Assistant - State Farm Agent Team Member

Dimitri Kondos - State Farm Agent; Milwaukie (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Salary

Commission

Growth potential/Advancement within my

PTO

Health benefits

Valuable career-building experience

License Renewal compensation

Hiring Bonus

Job summary

Dimitri Kondos - State Farm Agent is seeking an Agent's Assistant to support the office by implementing policies and ensuring excellent customer experiences. You will help operate the agency, assist with insurance products and financial services, and collaborate to meet goals.

The role emphasizes customer service, organized operations, and a proactive approach within a supportive team environment.

Qualifications

• Insurance licenses required by first day of employment.
• Dedicated to customer service.
• Ability to relate to customers, answer questions and anticipate needs.
• Excellent communication to assist customers and coordinate with team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance, policies and billing.
• Use a needs-based review to educate customers about insurance options.

Skills

Customer service

Communication

Team collaboration

Problem solving

Proactive

Tools

Windows

Job description

ROLE DESCRIPTION

As Agent's Assistant - State Farm Agent Team Member with Dimitri Kondos - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Dimitri Kondos - State Farm Agent is eager to bring aboard your collaborative presence.

BENEFITS

• Competitive Salary
• Commission
• Growth potential/Opportunity for advancement within my office
• PTO
• Health benefits
• Valuable career-building experience
• License Renewal compensation
• Hiring Bonus

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

QUALIFICATIONS

• Insurance licenses required by first day of employment.
• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Comfortable communicating via email, phone and text.
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to succeed in a fast-paced environment