Agent

PINKERTON | Comprehensive Risk Management; New York (NY); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Pinkerton | Comprehensive Risk Management is seeking a security Agent in New York. The role covers concierge-level security at client sites and events, response services, and investigations. NYPD experience and an armed NY security license with concealed carry are required.

Ability to deescalate, document incidents, and operate CCTV/access-control systems is essential. Responsibilities include transporting clients, performing perimeter patrols, and reviewing security alarms.

Qualifications

• Must have a High School Diploma or GED and recent NYPD experience.
• Armed NY security license and Concealed Carry license required.
• Experience in security operations and investigations is essential.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide concierge-level security at client locations and events.
• Deescalate tense situations and individuals as needed.
• Write detailed incident reports for any incident or variance.
• Conduct quality investigations and complete reports.
• Oversee campus drop-off/pick-ups and perimeter patrols.
• Provide response services for emergencies and crisis planning.
• Transport clients to/from locations and events.
• Secure residential perimeters; review CCTV; manage access controls; respond to alarms.
• Identify and elevate equipment deficiencies/failures.
• All other duties as assigned.

Skills

Customer service

Investigation/report writing

Access control

CCTV monitoring

Communication

Computer literacy

Education

High School Diploma or GED

Tools

Access control systems

CCTV

Alarm monitoring

Job description

Overview

The Agent may perform a variety of responsibilities based on the assignment to include concierge-level, residential, campus security, event security, response services, basic driving, and/or investigations.

Overview

The Agent may perform a variety of responsibilities based on the assignment to include concierge-level, residential, campus security, event security, response services, basic driving, and/or investigations.

Responsibilities

Represent Pinkerton’s core values of integrity, vigilance, and excellence.

Provide the client with concierge-level security at the client location and/or events.

Deescalate tense situations or individuals that may arise.

Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.

Conduct quality investigations and complete investigative reports.

Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.

Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.

Transport the client to and from company location and/or events, as assigned.

Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.

Identify and elevate equipment deficiencies/failures.

All other duties, as assigned.

Qualifications

High School Diploma or GED and current or recently retired NYPD experience is required. An armed NY security license and concealed carry license are required.

• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary Range

Starting from USD $45.00/Hr.