Agency Support & Policy Coordination Specialist

Old Republic Title; Tampa (FL); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical plans (medical, prescriptions,

401(k) plan with company match

Employee assistance program

Paid time off

11 company-paid holidays

Résumé du poste

Old Republic Title's Eastern Title Division is seeking an Agency Support Specialist to assist field management and agents with policy production, collections, and related items, including EZ Jackets and search fees, while enhancing the customer experience.

In this role, you will support policy typing, generate reports, coordinate with Account Managers, and ensure timely communication with internal and external customers. In-office hours are 8:00 a.m. to 5:00 p.m. Monday–Friday.

Qualifications

• Experience with real estate closings.
• Excellent interpersonal and customer service skills.
• Ability to prioritize and handle multiple projects.
• Strong attention to detail and organizational skills.
• Proficient in title industry closing software.

Responsabilités

• Assist Agency with policy production within ORT offices.
• Send reports to field/management; assist with collections and write-offs.
• Support resolution of matters related to cancelled agencies.
• Update information for Account Managers and Management regularly.
• Run reports and assist with policy typing in other ORT branches as needed.

Connaissances

Customer service

Communication

Multitasking

Attention to detail

Real estate closings

Outils

Title industry closing software

Description du poste

Old Republic Title's Eastern Title Division is seeking an Agency Support Specialist to assist field management and agents with policy production, collections, and related items, including EZ Jackets and search fees, while enhancing the customer experience.

In this role, you will support policy typing, generate reports, coordinate with Account Managers, and ensure timely communication with internal and external customers. In-office hours are 8:00 a.m. to 5:00 p.m. Monday–Friday.